Student Services Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains up to date knowledge of CSPA policies, procedures, and practices as well as recital and performance schedules and related logistical details. Promptly responds to inquiries from parents, students and faculty members regarding these matters, providing complete and accurate information. Using knowledge of CSPA policies, procedures, and class requirements, registers students for individual and group classes as appropriate. Ensure students are qualified for class selected including completion of any prerequisites. Performs administrative duties including the maintenance of files, preparation of letters, drafting written correspondence, and creating spreadsheets as assigned. Assist with scheduling auditions, renting instruments, and processing new student inquiries. May assist with recitals and/or performances. QUALIFICATIONS Knowledge of general office administrative procedures. Good analytical and organizational skills. Excellent interpersonal skills with proven commitment to quality customer service. Ability to deal with a wide variety of individuals in person, via telephone, and in writing. Ability to plan, organize, and handle multiple tasks, despite numerous interruptions. Capable of working well independently and in teams. High level of diplomacy, tact, and discretion. Ability to maintain a flexible attitude and approach towards work assignments. Strong PC skills (word processing, spreadsheets, databases). Excellent communication skills. Ability to follow policies and procedures. Preferred background in music, performing arts, and/or arts administration, which may be obtained either as a student, volunteer, or professional work experience. College degree preferred, or currently enrolled and in the process of obtaining one. Ideal candidate will be fluent in spoken Spanish. ESSENTIAL FUNCTIONS Physical: Must be able to see, hear, feel, and use hands to type and grasp objects with fingers. Primarily sedentary with intermittent standing, walking, bending, and stooping; occasional light lifting and carrying of objects weighing 25 pounds or less; light to heavy repetitive use of hands, wrists and forearms while working on a computer. Emotional: Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups of individuals from diverse backgrounds on a regular, on‑going basis; ability to concentrate on detailed tasks for extended periods of time and/or intermittently while attending to other responsibilities; ability to work effectively under pressure on multiple tasks concurrently while meeting established deadlines and changing priorities. Working conditions: Primarily indoor office environment; frequent contact with and interruptions by individuals in person or by phone. ABOUT THE COLBURN SCHOOL The Colburn School is a world‑renowned performing arts institution located in the heart of downtown Los Angeles. Its mission is to provide the highest quality performing arts education at all levels of development in music and dance, and to foster a vibrant community through a wide range of performances, events, and educational activities. The Colburn School trains students, from beginners to those about to embark on professional careers. Each year, more than 2,000 students from around the world come to Colburn to benefit from the renowned faculty, exceptional facilities, and focus on excellence that unites the community. The academic units of the school provide a complete spectrum of music and dance education: Conservatory of Music - The diploma‑ and degree‑granting Conservatory of Music is distinguished by a unique all‑scholarship model, renowned faculty, and outstanding performance opportunities. It prepares the highest level of collegiate musicians for professional careers. The Music Academy is a highly selective training program for gifted young pre‑collegiate musicians, designed to prepare students for conservatory study and performing careers at the highest levels of achievement. This residential program balances performance, musical instruction, and academics. The Community School of Performing Arts welcomes students of all ages, from seven months old to adults. It offers over 120 classes each year in orchestral instruments, piano, guitar, voice, jazz, music theory, drama, and ensembles including orchestra, choir, and chamber music. The Trudl Zipper Dance Institute develops performers of all levels, from the pre‑professional ballet program in the Dance Academy to beginners starting in Youth Dance. Students of all levels receive training in ballet, tap, and modern genres as part of a comprehensive dance education. Center for Innovation and Community Impact was created to empower the musical and dance leaders of tomorrow by nurturing students’ passion and ability to serve their communities, preparing them for sustainable careers, and embracing the development of innovative ideas. The Colburn School partners with 15 Los Angeles Unified School District schools, 13 of which receive Title I funding, to provide interactive and engaging concerts and instructional sessions to 5,000 students every year. The Colburn School is currently constructing a transformational addition to our downtown Los Angeles campus, designed by renowned architect Frank Gehry with acoustics by acclaimed Nagata Acoustics. This monumental project reflects a deep commitment to both the community and our students and will feature world‑class performance venues and innovative learning spaces that foster collaboration and interdisciplinary partnerships throughout the region. COMPENSATION AND BENEFITS This is a part‑time, non‑exempt, on‑site position with a regular working schedule of 22.5 hours per week, three days a week. The pay range is $20.00 – 23.00 per hour depending on skills, experience, and ability level. TO APPLY Please submit a cover letter and resume through the Colburn School’s Careers portal at #J-18808-Ljbffr