Front Desk Receptionist

Job Description

Job Description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

We are looking for a friendly, organized, and professional Receptionist to be the welcoming face of our Albuquerque office.  In this role, you will greet our clients, visitors, answer and direct phone calls, manage Outlook calendars, and provide administrative support to ensure the smooth day-to-day operation of our office. The ideal candidate has excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment while delivering exceptional customer service. 

• Serve as the first point of contact by greeting and assisting all visitors, clients, caregivers, vendors, and employees in a professional and courteous manner
• Answer and route incoming calls promptly and appropriately
• Manage incoming and outgoing mail, packages, and document distribution
• Coordinate electronic faxing and ensure timely routing of documentation to appropriate departments
• Maintain office supply inventory, including general office, snack, and medical supplies, and submit orders as needed
• Maintain a clean, organized, and professional reception and office environment
• Provide administrative support to multiple departments and assist with assigned projects and operational needs
• Prepare, process, and mail notification letters to physicians and patients as required
• Assist with patient-related administrative tasks, including audits and compliance support activities
• Confirm patient appointments as directed
• Support employee and patient engagement initiatives, including promotional materials and office events
• Assist with coordination of facility work orders and vendor communication
• Support meeting documentation, including meeting minutes when needed
• Collaborate across departments to support operational efficiency and communication
• Perform additional duties as assigned

• High school diploma or equivalent required
• 1–2 years of receptionist, administrative support, or customer service experience
• Strong communication skills, both verbal and written
• Excellent organizational skills with a high level of attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) required
• Experience with Salesforce or similar CRM systems preferred
• Experience with RingCentral or similar phone systems preferred
• Strong interpersonal skills with the ability to build and maintain professional relationships across departments
• Demonstrated ability to work both independently and collaboratively within a team environment
• Strong problem-solving skills with a service-oriented mindset
• Ability to maintain confidentiality and professionalism in a healthcare setting
• May be required to travel to Santa Fe to support office
• Must successfully complete a required background check through the Department of Health

• Ability to sit and work at a computer for extended periods of time
• Ability to operate headset-based phone systems for extended periods of time
• Ability to work in a standard office environment
• Ability to lift up to 50 lbs. as needed

• Paid Time Off with additional accrual opportunities based on tenure.
• Sick Leave and Bereavement Leave.
• 9½ Paid Holidays + Floating Holidays + Birthday Holiday.
• Overtime pay at time and a half.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance effective after the first full month of employment. Company-paid dental, vision, and term life coverage.
• 401(k) Plan with company match.
• $150 annual Lifestyle Reimbursement Program.
• Mental wellness support through Modern Health for employees and dependents.
• Competitive mileage reimbursement at federal reimbursement rates.
• Tuition Reimbursement Program.
• $100 monthly cell phone reimbursement after one month of employment.
• Employee Assistance Program and Employee Appreciation Program.

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.