General Manager

Position General Manager Location Kniesel's Collision - Rancho Cordova, 2459 Mercantile Dr., Rancho Cordova, CA 95742 Job Summary Are you a results‑driven leader with a passion for delivering exceptional customer service? Kniesel’s Collision is looking for a General Manager to lead one of our high‑performing, state‑of‑the‑art collision centers in Northern California. In this pivotal leadership role, you will oversee all aspects of daily operations, drive team performance, and ensure every repair is completed to Kniesel’s high standards of quality and customer satisfaction. You will play a critical role in achieving operational and financial objectives while fostering a culture of professionalism, accountability, and integrity that reflects the values of Kniesel’s Collision. Key Responsibilities Uphold Kniesel’s SOPs and meet insurance and industry standards in vehicle repairs. Exceed financial targets, including KPIs, through effective sales forecasting, profit tracking, and expense management. Coordinate daily operations with technicians, estimators, and managers to ensure efficient production and timely deliveries. Provide support during peak periods by assisting with customer interactions and vehicle processing. Oversee payroll and staffing, ensuring accurate timekeeping and effective team management. Manage accounts payable and receivable and maintain the financial health of the facility. Recruit, train, and retain skilled team members, fostering a culture of success and growth. Use and manage estimating and management software proficiently, ensuring smooth operations across all platforms. Conduct regular staff and safety meetings to uphold standards and safety protocols. Maintain a clean and organized facility at all times. Core Values WOW Customer Service Integrity Humility Family The Golden Rule Quality Required Minimum 3 years of management experience in the collision industry. Comprehensive understanding of collision repair processes and insurance requirements. Strong leadership, decision‑making, and problem‑solving abilities. Proven track record in meeting deadlines and achieving operational success. Advanced proficiency in collision estimatics and relevant software. A valid driver’s license is required. Preferred College degree or equivalent. Physical/Mental Demands Combination of sitting, standing, bending, light lifting, and walking. Requires a full range of body motion, including manual and finger dexterity and hand‑eye coordination. Requires corrected vision and hearing to a normal range. Requires the ability to manage stressful situations. Occasional stress from varying demands. Benefits Competitive salary with performance‐based incentives. Comprehensive benefits package, including medical, dental and vision insurance. HSA and FSA options. Paid Holidays, Paid Sick Time, and Paid Personal Time. Competitive 401(k) Savings program with a company contribution. Life Insurance, EAP, Travel Assistance. Additional Life, LTD, AFLAC options available. Opportunities for professional development and advancement within the company. Job Type Full‑time/Exempt Pay $100,000 - $200,000 annually + bonus Application Please submit your cover letter and resume to us at Equal Opportunity Kniesel's Collision is an Equal Opportunity Employer. #J-18808-Ljbffr