SAP CPQ Business Application Specialist

Job Summary As a Business Application Specialist (BAS), you provide operational support and continuous improvement for the SAP CPQ platform. You collaborate with business stakeholders to translate requirements into system configurations and enhancements while supporting testing and quality assurance to ensure solutions meet business needs. This role works closely with business stakeholders, sales teams, IT, and cross‑functional partners to translate business needs into system configurations, enhancements, and documentation. The position applies analytical and problem‑solving skills to the design, testing, deployment, and ongoing support of SAP CPQ to ensure business requirements are met and aligned with commercial strategies. The position will be based in Charlotte, NC and follows a hybrid schedule of 3 days per week in office. Essential Duties / Responsibilities Provide day‑to‑day operational support for the SAP CPQ platform, serving as the primary point of contact for users Configure and maintain SAP CPQ, including user access, roles, and system settings Troubleshoot and resolve first‑level issues; elevate complex issues as needed Support system updates and enhancements, including requirements gathering and configuration Execute and support testing activities to ensure quality and business readiness Create and maintain basic system documentation and user guidance Support user training and adoption efforts Ensure data accuracy and compliance with governance standards Collaborate with cross‑functional teams to support continuous improvement of quoting processes Additional Skills & Experience Subject‑matter expertise in CPQ solutions (SAP CPQ preferred) Strong analytical and problem‑solving skills Experience working with Jira or similar work management tools Experience working in Agile/Scrum environments; Scrum Master or Product Owner experience preferred Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, SharePoint) Benefits and Compensation The estimated salary range for this position is $85,000 to $103,000 plus bonus. Starting pay is dependent on factors such as skills, experience and work location. Paid parental leave, maternity support, and fertility benefits Flexibility and hybrid work options where applicable Health, dental, and vision insurance from day one Emotional health and wellness programs and volunteer program (Watermark) Paid time off (PTO)/Flexible time off (FTO) and paid holidays Career development, advancement, tuition reimbursement, and student loan forgiveness Generous retirement savings plan with company contribution Employee recognition and discount programs Xylem does not provide sponsorship for this position. We are proudly an Equal Employment Opportunity (including disability and veterans) and affirmative action workplace, fostering an inclusive environment free from discrimination or harassment. Additional information: Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. #J-18808-Ljbffr