AI Product Manager

Role Description

The AI Product Manager turns banker needs into product — translating real community-banking workflows into the semantic and metric model, owning the accuracy standard that gates every release, and running design-partner relationships. Working under the VP of Product Management and in close collaboration with engineering, design, advisory, and client success teams, this role keeps Navanta’s AI products anchored to what bankers actually need and to a provable standard of accuracy — driving real-workflow products, design partners that convert into paying customers, and sustainable growth across Navanta’s AI solution set.

Key Responsibilities

• Run discovery with design-partner banks and translate real workflows into the semantic and metric model and the product roadmap
• Define and maintain the golden-question set — the verified questions and answers that gate every release
• Prioritize early delivery, managing trade-offs between speed, accuracy, and security in an on-premises, regulated-institution context
• Own the AI product narrative for bankers and for procurement and security stakeholders
• Partner with design and engineering and facilitate cross-functional teams on a banker-friendly experience, scope and sequencing, and product enablement, including piloting with clients
• Manage the product lifecycle for AI-enabled banking solutions — systems integration, analytics, roadmap planning, and product collateral and positioning for new and existing products
• Research market trends and conduct competitive analysis to inform product positioning, objectives, and roadmap priorities
• Partner with vendors and third-party strategic partners to support new and existing product initiatives
• Define success metrics and instrument product adoption

Core Competencies

• Semantic and metric modeling, with data-informed decision-making
• Defining acceptance criteria and evaluation requirements for AI accuracy
• Executive communication and stakeholder management across bankers, procurement, and security
• Results orientation and accountability for product outcomes

Key Performance Indicators (KPIs)

• Golden-question accuracy maintained or improved release over release
• Product adoption and active usage across design-partner and production banks
• On-time delivery against roadmap milestones and release gates
• Design-partner satisfaction and reference-ability
• Conversion of design partners into paying customers

Qualifications

• 7–12+ years in product management, including enterprise or B2B software shipped to demanding customers in regulated industries
• Experience with data or analytics products (metrics, semantic modeling), and ideally AI/ML features
• Demonstrated success with design-partner and early-customer motions and security-gated enterprise sales cycles
• Strong written communication and stakeholder management

Core Technologies

• Domain: deposits and banking metrics (or a fast, credible ramp); SQL literacy a plus
• Practices: customer discovery, semantic and metric modeling, and acceptance criteria for AI accuracy
• Tools: modern product-analytics and collaboration tooling

Nice to Have

• Background as (or close to) a banker, or prior fintech or community-banking product work
• Experience specifying evaluation requirements for AI systems

Education and/or Experience

• Bachelor’s degree in business administration, marketing, or communication, or 3 to 5 years of equivalent experience in a product-related role
• Experience in the financial industry or a technology-focused environment required

Work Structure & Expectations

• Full-time role focused on both ongoing product delivery and milestone-based initiatives that support growth and client impact
• Close collaboration with leadership and cross-functional teams across engineering, design, advisory, and client success

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or touch objects, tools, or controls.
• The employee frequently is required to talk or hear.
• The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 10 pounds, usually waist high, up to 50 feet away.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

• Typical office environment
• Up to 20% travel time may be required

Company Description

Navanta is the trusted technology and services partner for community financial institutions, unifying critical systems, security, cloud infrastructure, and support into one seamless, purpose built experience. With more than 35 years of banking expertise — from Managed IT to Core Banking, CRM, and Advisory Services — Navanta helps institutions simplify complexity, reduce risk, and strengthen daily operations. Navanta empowers community bankers and their people to thrive together. Go Bankers, Go.™