Senior Office Administrator

Company Overview:

ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service.

Position Summary:
Analytic Services, Inc. (ANSER) is seeking a Senior Office Administrator to work in support of the Department of War Chief Information Officer.

This position requires job duties be performed full-time onsite at the Pentagon with no hybrid or remote work options.

Day to Day Responsibilities:

• Assisting government personnel with administrative systems, file systems, organizational documentation, records management and read ahead binders
• Operational duties related to human resources, IT, security, and facilities management:
  • Answering and routing phone calls and greeting/escorting guests
  • In-processing new personnel (DD1172, DD2249, DD2875)
  • Requesting and managing all government furnished equipment for new employees
  • Suite access, SCIF maintenance, and burn bag destruction
  • Resolution of IT and network issues
  • Off-boarding departing personnel
• Reviewing staff actions and correspondence drafted for the principal to ensure clarity and that the principal's position is clearly reflected
• Drafting correspondence and contributes to the preparations of reports and presentations
• Using the appropriate task management system (CATMS, Microsoft Planner, etc.) to provide tasking management support, including coordinating with other directorates; compiling and quality checking Staff Action Packages; tracking the status of packages as they move through the system; and prepare periodic reports as to the status of the Staff Actions; and follow up on Staff Actions when required to ensure actions are completed in a timely manner
• Providing routine briefs on office activities and upcoming deliverables.
• Referring correspondence documents to the appropriate offices and/or personnel for response through the Correspondence and Task Management System (CATMS)
• Developing, monitoring, updating, implementing, and maintaining an internal suspense tracking system for correspondence, memos, letters and other documents and projects received
• Providing written products in accordance with DoW 5110.4-M Vol 1 DoW Manual for Written Material: Correspondence Management and DoW 5110.4-M Vol 2 DoD Manual for Written Material: Examples and Reference Material

Required Qualifications:

• Possess an active TS/SCI security clearance
• Bachelor's degree in a business, management, communications, political science, or similar related field plus at least 10 years of experience or ahigh school diploma plus 14 years of experience
• 5+ years of experience supporting the Department of War, including demonstrated experience supporting an Office of the Secretary of Defense (OSW) or Joint Staff environment
• 3+ years of experience in an administrative, office management, or similar roles
• Experience with CATMS or other Department of War task management tools

Preferred Qualifications:

• Expert-level knowledge and execution of the English language for the formulation of all DoW correspondence mediums, (e.g., email and memos)
• Knowledge of the structure and missions of the OSW and the Components
• Highly proficient with the Microsoft Office Suite of applications, especially Word, PowerPoint, and Teams
• Energetic self-starter with the ability to work in a fast-paced team environment, adapt to rapidly changing requirements, prioritize workload, and communicate effectively

Individual salaries are determined by a variety of factors including but not limited to: business considerations, local market, internal equity, candidate qualifications such as skills, education and experience. ANSER provides employees benefits to support all aspects of their life including health, financial and well-being. For more information, please visit:


Full Time Salary Range for this position for this position:

$99,300-$144,100 USD

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call View phone number on click.appcast.io or e-mail View email address on click.appcast.io

ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.