Service Call Center Representative
$20 per hourExpress Employment Professionals
Job Description
Job Description
Located in Maplewood, MN
Salary: $20.00 Express Employment Professionals in Woodbury, Mn is seeking a talented for a Call Center Representative for a fast paced company in the East Metro! Schedule:- Tues-Fri, 9:30 AM - 6:00 PM and Sat, 7:30 AM - 4:00 PM (Off Sun & Mon)
- Mon-Fri, 9:30 AM - 6:00 PM when not scheduled on Saturday
- Training Schedule (First 3 weeks): Mon-Fri, 8:00 AM - 4:30 PM
Join a fast-paced and customer-focused team! Position Summary:
We're looking for a Call Center Representative to join a high-volume service department. You'll play a key role in professionally scheduling and managing customer appointments, ensuring a seamless experience for both customers and technicians. Responsibilities:
- Answer inbound calls to gather vehicle and customer information, and schedule service appointments
- Clearly communicate customer concerns and requests to the service team
- Provide accurate estimates for service time and cost
- Perform follow-up calls to ensure satisfaction post-service
- Handle customer concerns and complaints with professionalism and empathy
- Build positive relationships with both customers and teammates
- Reschedule appointments as needed during the call
- Typing speed of 40+ WPM with high accuracy (45-55 WPM preferred)
- 1+ year of customer service or call center experience (automotive or service-related industry a plus)
- Strong communication and active listening skills
- Comfortable navigating multiple computer systems and screens simultaneously
- Ability to handle high call volume with professionalism and efficiency
- Detail-oriented with strong organizational and time management skills
- Ability to work independently and as part of a collaborative team
- Positive attitude and problem-solving mindset when dealing with customer concerns
- Dependable attendance and commitment to schedule requirements
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Call Center Representative in Maplewood, MN vacancy
$17 - $18 per hour
...Job Title and Location Now hiring for a Call Center Representative in Minneapolis, MN. Pay $17.00 - $18.00 per hour. Available Shifts 8:00 AM-... ...processes. Qualifications & Requirements Previous customer service, call center, contact center, administrative, or related experience...SuggestedHourly payWeekly payFor contractorsCasual workLocal areaImmediate startShift workStaffmark Group
Minneapolis, MN3 days ago$20 per hour
...Customer Service Representative / Call Center Agent Job Summary Seeking a customer-focused Call Center Agent to support customers by conducting follow-up calls, scheduling appointments, answering inbound inquiries, and helping ensure a positive service experience...SuggestedContract workTemporary workWork at officeLocal areaMonday to FridayUltimate Staffing
Saint Paul, MN2 days ago- ...looking for a Member Connections Specialist for our credit union’s Call Center. You will serve as the liaison between our company and its... ...will also educate our members on credit union products and services that will help them be financially successful. Responsibilities...SuggestedWork at officeMonday to FridayFlexible hours
City & County Credit Union
Maplewood, MN2 days ago - ...Representative - Customer Service (Order Clerk) Brand: Walman Location: Brooklyn Park, MN, US, 55445 Store #: WM0085 Optical Order Entry BPARK Position... ...experience working in customer service, hospitality or call center environment Excellent telephone etiquette and ability to...SuggestedMinimum wageFull timeLocal area
EssilorLuxottica SA
Minneapolis, MN3 days ago $17.99 - $24.91 per hour
...Representative - Customer Service (Order Clerk) Brand: Walman Location: Brooklyn Park, MN 55445 Requisition ID: 934569 Store #: WM0085 Optical Order... ...(s) of experience in customer service, hospitality, or call center environment Excellent telephone etiquette and ability to...SuggestedHourly payMinimum wageFull timeLocal areaWalman Optical
Minneapolis, MN4 days ago$17.87 - $22.34 per hour
...together, Own it, Nimble, Excellence, and Service are lived down to our BONES. At Summit,... ...contributing to a collaborative, community-centered culture built on mutual respect and... ...answering and appropriately transferring calls from patients, clinics, physicians, and staff...Hourly payFull timeWork at officeLocal areaMonday to FridaySummit Orthopedics
Saint Paul, MN2 days ago- ...Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with a talent for communication?... ...Agents to join our inbound support team and deliver outstanding service with every call. As the first point of contact, you’ll...Hourly payFull timePart timeWork at officeImmediate startMonday to Friday
GSG
Minneapolis, MN1 day ago $20 per hour
...Call Center Representative-Bloomington, MN Storti Quality provides critical infrastructure and inspection services to major utilities throughout the U.S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center that helps with scheduling...Monday to FridayMagnolia River
Minneapolis, MN4 days ago- ...needs, while maintaining exceptional communication and customer service standards. Primary Objective This role is responsible for recruiting... ..., including recruiting goals, participation targets, and daily call volumes Manage multiple recruitment projects simultaneously...
THE DOLPHIN GROUP INC
Minneapolis, MN3 days ago $750 per week
...consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for...Part timeCasual workRemote workFlexible hoursAFG
Maplewood, MN1 day ago- ...We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information...
Pldi
Minneapolis, MN11 days ago - ...providing prompt, courteous and effective response to all calls into Park Nicollet Health Services through the Switchboard. This includes routing calls to... ...: Post-secondary education preferred. Call center or Switchboard experience preferred. Knowledge of Health...Weekend work
$75k
...Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual renewal income , and luxury travel incentives for high achievers. Cutting...Remote workFlexible hoursNight shiftPlatinum Supplemental Insurance
Maplewood, MN2 days ago$46k - $52k
...and Government team, specializing in seamless travel management services to our federal clients. As a Travel Consultant, you will... ...can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges,...Contract workPart timeLocal areaImmediate startFlexible hoursAmerican Express Global Business Travel
Saint Paul, MN19 hours ago$95k - $105k
...high exposure workers’ compensation claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; to identify subrogation of claims and negotiate...Work at officeRemote workFlexible hours$18 - $20 per hour
...Customer Service Representative (Claims Support) - Hybrid *Location:* Golden Valley, MN (Hybrid - 3... ...work, with *30% dedicated to outbound calls and email communication*. Key Responsibilities... ...* Financial Services * Call Center or Customer Support environments * Strong...Full timeContract workTemporary workWork at officeTEKsystems
Roseville, MN2 hours ago$58.1k - $107.9k
## Customer Data AnalystApplyremote type: Hybridlocations: United States of America, Eagan, Minnesota: United States of America, Frisco, Texas: United States of America, Ann Arbor, Michigantime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: July...Work at officeLocal areaFlexible hours2 days per week3 days per weekRefinitiv
Saint Paul, MN2 days ago$16.38 - $18.58 per hour
...deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge...Hourly payFlexible hoursREI
Roseville, MN3 days ago$14.5 - $16 per hour
...Health Enthusiasts (yeah, that's what we call folks who work with us). Maintain... ...the attention of their Human Resources representative. We will not allow any form of retaliation... ...Tobacco Cessation Program • Health Advocate Service • Long Term Disability • Optional Life...Hourly payFull timeTemporary workPart timeLocal areaFlexible hoursWeekend workThe Vitamin Shoppe
Roseville, MN3 days ago$17 - $21 per hour
...results and amplifying our brand purpose. Most importantly, you represent the Kendra Scott culture uniquely and positively! This... ...You're Customer Focused! You model and teach WOW service with a "customer is our boss" mentality. You use the WOW Service...Hourly payTemporary workFlexible hoursShift workNight shiftAfternoon shiftKendra Scott
Roseville, MN19 hours ago$5,500 per month
...opportunity to join our Member Experience Center (Call Center) helping Members over the phone... ...ensuring the highest quality of member service. Our Member Experience Center positions... ...hours if needed). Our Member Service Representative offers competitive wages plus time and...Full timeShift workRotating shiftBlaze Credit Union
Roseville, MN2 days ago- ...Plymouth, MN office. Reporting details are truncated in the original description. High-Rise Window Cleaner Location: Too Clean Building Services INC. Employment: Full-time. Position details: Responsible for maintaining a clean and orderly environment. Bonuses may apply after...Full timeTemporary workWork at officeImmediate startWork from home
TDB Foods Minnesota
Fridley, MN1 day ago $25 - $32 per hour
...Greet clients, manage incoming calls, assist walk-ins, and respond to client... ...desired Previous experience in financial services, wealth management, or professional services... ...the Rice Creek Group Must be able to represent the organization in work with external clients...Full timeWork at officeThrivent Financial
Vadnais Heights, MN2 days ago$17.34 per hour
...solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the... ...assistance in completing the employment application, please call (***) ***-****. We will provide you with assistance and make a determination...Hourly payTemporary workPart timeLocal areaMonday to FridayShift workABM Industries
Saint Paul, MN19 hours ago- ...and plumbing teams operate efficiently and deliver outstanding service to every customer. Youll be the communication hub coordinating daily... ..., and management to ensure timely service Prioritize calls based on urgency, technician skill level, and location to maximize...Full timeWork at office
BWS Plumbing, Heating & Air Conditioning
Minneapolis, MN1 day ago $23.17 per hour
...align with operational capabilities Monitor performance and available hours of Fleet Drivers Work cooperatively with customer service/sales to provide solutions for customers' needs and resolve issues Other duties as assigned Requirements: Self-...Hourly payFor contractorsWork at officeFlexible hoursForward Air
Saint Paul, MN19 hours ago$69k
...Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based... ...High-quality leads provided with no cold calling friends or family Flexible scheduling... ...-building skills Sales or customer service experience is helpful but not required...Remote workWork from homeFlexible hoursHMG Careers
Vadnais Heights, MNmore than 2 months ago$50k - $60k
...Schedule appointments for imports/exports Driver paperwork Customer communication Problem solving before the issues result in service failures Timely clerical responsibilities to ensure completeness of job Chassis pickup and drop locations Other job duties...Casual workWork at officeMonday to FridayThe Big Blue Box
Saint Paul, MN1 day ago$33.02 - $44.91 per hour
...Dispatchers for the City of Minneapolis answer calls for emergency assistance involving Police... ...or EMS as well as answer other public service requests. As a 911 Dispatcher, you will... ...the Minneapolis Emergency Communication Center (MECC). MECC employees work in a well-equipped...Hourly payFull timeGovernmentJobs.com
Minneapolis, MN19 hours ago- ...the allocation and scheduling of drivers, trucks, and containers to optimize capacity, streamline operations, and support customer service goals. Supports route planning, real-time adjustments, and operational efficiencyleveraging tools and data analysis to uphold performance...Work at officeLocal area
Lakeshore Recycling Systems
Minneapolis, MN14 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Call Center Representative. Be the first to apply!
Related searches
- airport customer experience specialist Maplewood, MN
- customer relations associate Maplewood, MN
- client service specialist Maplewood, MN
- customer service officer Maplewood, MN
- customer service expert Maplewood, MN
- customer service specialist Maplewood, MN
- customer relations representative Maplewood, MN
- warehouse customer service representative Maplewood, MN
- manufacturing customer service representative Maplewood, MN
- customer experience agent Maplewood, MN