Billing Specialist (Remote)

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Summary The Billing Specialist is responsible for accurately preparing, reviewing, and submitting patient billing claims while ensuring completeness, compliance, and timely reimbursement. This position works closely with clinical and administrative staff and insurance representatives to resolve billing issues, correct claim denials, and support accurate financial processing across the organization. Essential Duties And Responsibilities Review patient bills for accuracy and completeness and obtain missing information as needed. Prepare, review, and submit claims using billing software, including electronic and paper claim processing. Identify, correct, and resubmit claims impacted by electronic payer edits or denials. Identify and bill appropriate secondary and tertiary insurance carriers. Assist with follow-up on outstanding claims to support timely payment and reimbursement. Communicate with insurance companies, internal departments, and clinical staff regarding billing inquiries. Maintain accurate billing documentation in accordance with company, payer, and regulatory standards. Prioritize work to meet established deadlines and productivity expectations. Deliver excellent customer service when interacting with patients, staff, and insurance representatives. Identify billing issues and obtain or communicate information necessary to support claim resolution. Maintain accuracy and attention to detail when entering, reviewing, and processing billing information. Must exercise discretion and maintain confidentiality with regard to all company information. Completion of all required trainings as designated by the company and accreditation/licensing entities. Other duties as assigned. Supervisory Responsibilities None. Required Qualifications Licensure, Education, & Experience High School Diploma or equivalent required. Minimum of two (2) years of experience in medical billing required. Post-secondary education in healthcare administration, billing, finance, or related field preferred. Experience working with insurance companies and billing software preferred. Job Knowledge, Skills, And Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong attention to detail and accuracy in data entry and mathematics. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Ability to communicate effectively with clinical staff, insurance representatives, patients, and other internal and external stakeholders. Working knowledge of medical billing processes and payer requirements. Ability to problem-solve and follow up on outstanding issues. Demonstrates professionalism and strong customer service skills. Ability to work both independently and as part of a team. Ability to accurately review and process billing and claim information. Ability to identify claim errors, missing information, payer edits, and denials and take appropriate action to support resolution. Ability to manage multiple claims, follow-up activities, and competing priorities while maintaining accuracy and productivity. Ability to learn and effectively utilize billing software, electronic systems, and other technology required for the position. Ability to maintain confidentiality and appropriately handle sensitive patient and financial information. Strong organizational and time-management skills. Physical Demands While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is regularly required to use hands to type, handle, or feel and reach with hands and arms. The employee may occasionally be required to stand, walk, bend, or lift up to 15 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. Work Environment The work environment is typically indoors and moderately quiet. This position may require extended periods of computer use and will be scheduled based on operational needs. The employee may occasionally interact with patients or insurance representatives regarding billing questions. Regular use of computers, billing software, electronic claim systems, communication platforms, and other office technology is required. The position requires the handling of confidential patient, insurance, billing, and financial information. Compensation This position may be subject to state or local wage transparency requirements. Where required by law, a compensation range will be provided. For candidates applying in jurisdictions with such requirements, the applicable range will be disclosed either in this posting or during the interview process. Please note that compensation may vary depending on factors such as geographic location, experience, qualifications, and internal equity. To inquire about the salary range for your specific location, please contact our recruitment team The starting compensation for this role will be $16/hour; final compensation will be determined based on skill, experience, and qualifications. Pyramid CORE Values We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission. Total Rewards For Full-Time Positions Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More! Want to know more? To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer. #J-18808-Ljbffr