Senior Software Engineer

Senior Software Engineer (SMTS)Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Salesforce Commerce Cloud is the global leader of Cloud ecommerce solutions that enable the world's most recognized brands to easily design and deploy robust ecommerce sites across traditional web, mobile, tablet and in-store applications. Customers use our highly scalable and integrated Cloud platform to more quickly launch and manage multiple ecommerce stores, initiate marketing campaigns and drive ecommerce traffic on a global scale. We are focused on the continuous development of a cutting edge platform loaded with features and functionality that allow our clients to provide an ecommerce experience unparalleled in the industry.Team Description: Salesforce is seeking a Senior Software Engineer (SMTS) to join the Commerce Cloud Visibility Team. The team is responsible for providing internal and external facing visibility, extensibility and applied observability to help customers prioritize and solve high impact system health issues resulting in reduced storefront downtime and increased revenue growth. The team maintains full-stack ownership of the observability platform that powers Commerce Cloud monitoring, including all telemetry services (logs, metrics, events, alerts, traces) and the underlying public cloud infrastructure.Responsibilities:Deliver on full life cycle software components for our mission critical, enterprise SaaS web applicationsSupport our commitment to continuous integration, unit tests, and functional automationLead the team in definition of sub-component requirements and accurately forecast project effortProvide attention to detail and a commitment to delivery of high-quality, stable deliverablesWork seamlessly as part of a multi-site, multi-cultural, development and testing teamContinually evangelize Scrum and an Agile development processesBe self-motivated; driven to achieve and exceed committed milestonesDisplay strong collaboration skills, including the ability to mentor and be mentoredDesire to work in a growing, fast-paced environment of innovationRequired Skills:Strong backend development experience using Java, Golang, and/or PythonExperience deploying production code to cloud technologies such as AWS, GCP or AzureExperience designing and implementing observability solutions for distributed systemsProduction experience deploying and operating applications on KubernetesExperience with CI/CD (Spinnaker, Jenkins, ArgoCD)Prior experience developing API's or REST servicesExperience w/ build tools (Helm, Terraform, Maven, Gradle)Core database(SQL/NOSQL) skills including ability to execute and debug complex queriesAbility to share and collaborate with peers via presentations and written technical documentationExperience developing SaaS applicationsFamiliarity with Scrum in an Agile Development environmentEducation & Experience: BS or MS degree in Computer science or equivalent Preferred Qualifications:Good understanding of DevOps Concepts and best practices - e.g. ability to debug, optimize code, and automate routine tasksExperience troubleshooting full service stack, end-to-end ownershipPrior experience working with Spring FrameworkUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.