Front of House

Job Description

Job Description

Front of House Team Member

Houston TX Hot Chicken – Camelback Road (Phoenix, AZ)
Grand Opening: February 21, 2026
Training Begins: February 15, 2026

Houston TX Hot Chicken is opening a brand-new location on Camelback Road in Phoenix, and we’re building a strong, energetic Front of House team to help launch one of the fastest-growing hot chicken brands in the country.

This is a unique opportunity to be part of a grand opening team , set the tone for the restaurant from day one, and grow with a brand that prides itself on quality food, exceptional service, and an unmatched guest experience.

Front of House Team Members are the face of Houston TX Hot Chicken. You will be responsible for delivering fast, friendly, and accurate service while creating a welcoming, high-energy environment for every guest. FOH team members play a critical role during a new store opening by setting service standards, building repeat guests, and representing the HHC brand with pride.

• Greet every guest with a positive attitude and sense of urgency

• Operate the POS/register accurately and efficiently

• Take orders, answer menu questions, and confidently upsell add-ons and combos

• Maintain cleanliness and organization of the lobby, beverage station, and restrooms

• Assist with expo and order handoff to ensure accuracy and speed

• Perform table touches and lobby checks to enhance the guest experience

• Restock FOH items (cups, lids, napkins, sauces, etc.) as needed

• Communicate clearly with BOH and leadership during peak hours

• Follow all food safety, sanitation, and brand standards

• Support team members and leaders as needed during high-volume shifts

• Ability to learn quickly during an accelerated training period starting February 15th

• Flexibility to work varied schedules during opening weeks

• Strong teamwork and adaptability in a fast-paced, high-volume environment

• Willingness to take feedback and help establish best practices from day one

• High energy, reliability, and a team-first mindset

• Positive, guest-focused attitude

• Strong communication skills

• Ability to multitask and stay organized under pressure

• Previous experience in customer service, QSR, or fast-casual dining preferred (but not required)

• Comfortable standing for long periods and working in a fast-paced environment

• Dependable, punctual, and professional

• Be part of an exciting new store opening

• Growth opportunities with a rapidly expanding brand

• Hands-on training and clear expectations from day one

• A culture built around teamwork, accountability, and pride in execution

• Competitive pay and scheduling flexibility