Gift Processing Specialist
Benedictine College
Advancement Services CoordinatorThe Advancement Services Coordinator is a member of a dynamic team that collaborates to provide high-quality services and support to Advancement staff, alumni, donors, and other stakeholders. This position serves as a Data Steward for the Advancement database and supports Benedictine College's fundraising objectives through accurate data management, reporting, and constituent record stewardship.The successful candidate will thrive in a fast-paced, customer-focused environment and demonstrate strong analytical skills, attention to detail, persistence, initiative, and a commitment to data integrity.Essential FunctionsCommunicate effectively, both verbally and in writing, with key stakeholders.Train colleagues on the efficient and consistent use of Raiser's Edge.Utilize a consultative approach when working with colleagues to identify and provide information needed to support both short-term objectives and long-term success.Provide database and administrative support in the daily operation of the Advancement Office, including:Process gifts accurately and in a timely manner.Create, update, and inactivate constituent records.Perform database maintenance, updates, and record cleanup.Develop complex queries, exports, and reports.Generate mailing lists and data extracts.Prepare routine reports for department leadership and other stakeholders.Reconcile discrepancies across systems and databases.Import and export data to and from Raiser's Edge.Run mail merges for monthly pledge reminders and other Advancement communications.Maintain updated constituent addresses through NCOA processing.Process event registrations and related data entry.Scan and maintain gift documentation.Attach and maintain supporting documentation within constituent records.Support Alumni and Advancement events as needed.Perform other duties as assigned.RequirementsDepartmental ExpectationsMaintain a professional, positive, and respectful attitude.Uphold strict confidentiality regarding donor, constituent, and College information.Demonstrate effective time management and organizational skills.Take ownership of assigned projects through completion.Apply data management principles to ensure information is accurate, complete, and consistent.Communicate effectively and collaborate with key stakeholders.Position QualificationsCompetency StatementsDemonstrated proficiency with Raiser's Edge (Database View and NXT), Virtuous, or another fundraising CRM system.Experienced user of Microsoft Excel, including advanced functions such as filters and sortingStrong analytical, organizational, and problem-solving skills.High attention to detail and commitment to data accuracy.Ability to manage multiple priorities while meeting deadlines.Experience with Omatic, HubSpot, Microsoft Office, SharePoint, and MarketSmart is preferred.EducationBachelor's degree in Business, Information Systems, Computer Science, or a related field, or an equivalent combination of education and experience.ExperienceTwo or more years of experience working with Raiser's Edge, Virtuous, or a comparable Fundraising CRM system.Knowledge of fundraising principles and practicesPhysical DemandsPhysical AbilitiesStand FWalk FSit FHandling / Fingering FReach Outward OReach Above Shoulder OClimb OCrawlSquat or Kneel OBend OPush / Pull12 lbs or less F13-25 lbs O26-40 lbs O41-100 lbs NLift /Carry10 lbs or less F11-20 lbs O21-50 lbs O51-100 lbs NOver 100 lbs NN (Not Applicable) Activity is not applicable to this occupation.O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)EOE
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