Business Operations Associate

What you will do in the Business Operations Associate role:

• Support finance:

  • Support the monthly close of financials by tracking down various items across the company

  • Support accounts receivable and payable: track outstanding invoices, support the team to get them paid, and field status questions on accounts payable

  • Own our company credit card spend audits, follow up on missing receipts, manage card provisioning, and process expense reimbursements

  • Support the tax and audit process by gathering materials across the company

• Support revenue operations:

  • Support the creation of annual compensation plans across the company

  • Help to calculate and schedule monthly commissions (including for resellers)

  • Support the Sales team by helping with vendor questionnaires, owning some customer payment portals, and providing credit card payment links

  • Support the creation of RevOps materials for the Board

• Support operations:

  • Maintain company insurance coverage and field certificate of insurance (COI) requests

  • Support our security compliance efforts and IT hardware needs

  • Keep a current, organized, and comprehensive list of vendors (and their corresponding materials)

  • Support various ad-hoc investor requests and fundraise efforts

  • Support the People Operations function as needed

Characteristics we are looking for in a candidate include (need to have):

• 2-4 years of experience in business operations, finance, or a cross-functional support role, ideally at a startup or in a fast-paced environment

• Exceptional attention to detail and accuracy

• A track record of successfully juggling many concurrent priorities across different areas

• Highly reliable, organized, and proactive; you follow through and communicate clearly

• A fast learner who picks up new tools and processes quickly and genuinely enjoys helping teammates

Characteristics we are looking for in a candidate include (nice to have):

• Strong experience with Excel and Google Sheets

• Hands-on experience with various online tools (e.g., credit card, HR, and CRM platforms)

• Experience supporting commissions, accounts receivable, or vendor management

• Comfort using AI tools to automate repetitive workflows

• Exposure to security compliance efforts

We're proud to offer a generous benefits package including:

• Various high quality medical plans with up to 100% employer-paid coverage for employees and 50% employer-paid coverage for dependents

• Dental and vision plans with partial employer-paid coverage 

• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)

• Free access to One Medical, Teladoc, HealthAdvocate and TalkSpace online therapy 

• Employer-paid short- and long-term disability insurance

• Equity in a growing startup

• 401k with employer match and immediate vesting (both Traditional and Roth)

• Discretionary PTO (we trust you to take time off when you need it!)

• 13 annual holidays off

• AI Tool Stipend for Personal Use

• Paid parental leave

• Monthly virtual events

• A truly remote-first environment