Field Account Manager (Landscape Maintenance)

Job Description

Job Description

THE ACCOUNT MANAGER ROLE IS FOR YOU IF:

• You excel in customer retention and relationship management.
• You are proactive in identifying and addressing customer needs.
• You have strong leadership skills and can manage a team effectively.
• You take pride in maintaining high standards and operational efficiency.
• You enjoy problem-solving and are committed to continuous improvement.

THE ROLE: As a Field Account Manager (Landscape Maintenance), you will be responsible for:

Customer Relations & Sales :

• Retaining customers and managing all aspects of customer relations.
• Conducting physical property inspections.
• Maintaining consistent communication with customers.

Employee Management:

• Training all new hires effectively.
• Managing time efficiently to optimize productivity.
• Collaborating with leadership to develop Standard Operating Procedures (SOPs) for personnel management.
• Promoting a culture of professionalism and excellence in commercial landscape maintenance.

Equipment Management:

• Ensuring proper use and maintenance of equipment to minimize repair needs.
• Training personnel on equipment use and maintenance best practices.
• Conducting weekly truck inspections and ensuring organization and cleanliness.
• Completing weekly inspection sheets.