Customer Service Representative
TradeJobsWorkForce
As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs.
$35k - $100k
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$790 per week
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$20 per hour
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- ...outbound calls to Verizon's small business customers. You will ensure that their accounts... ...the most current offers, plans, and services available. What you’ll be doing…... ...crucial for Welcome & Onboarding, where the representative must expertly guide customers through...Temporary workPart timeWork experience placementWork at officeImmediate startWork from homeRelocation packageShift work3 days per week
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