Assistant Property Manager

Job Description

Job Description

Support the Property. Connect with Residents. Grow Your Career.

Are you organized, customer-focused, and ready to take the next step in property management?

Lynd Management Group is seeking an Assistant Property Manager to help manage daily property operations, support leasing and resident retention, assist with rent collections, and provide an exceptional experience for current and prospective residents.

This position is ideal for a motivated professional who enjoys working with people, solving problems, achieving leasing goals, and supporting a high-performing property team.

Why Join Lynd?

For more than 40 years, Lynd has brought an ownership-focused perspective to multifamily property management. We value original thinkers and problem-solvers who are willing to embrace technology and continuously look for better ways to serve our residents, clients, and properties.

Our core values guide how we work:

• Balance: Attention to both personal and professional vitality is the key to productivity and happiness.
• Authenticity: An ethical and integrity-based approach in everything we do.
• Servant Leadership: Leadership is an opportunity to serve and cultivate others.
• Innovation: To be a pioneer, you must be open to new solutions.
• Community: We are in the business of human connection.

What You’ll Do

As the Assistant Property Manager, you will work closely with the Property Manager to support leasing, collections, resident relations, financial processes, and the property’s overall performance.

Key responsibilities include:

• Assist the Property Manager with the daily operations of the property.
• Oversee office operations in the Property Manager’s absence.
• Support leasing, resident retention, renewals, concessions, and customer service activities.
• Respond to telephone, email, and internet inquiries from prospective residents.
• Conduct property and apartment tours, qualify prospects, and help convert leads into leases.
• Process rental applications, leases, renewals, deposits, and move-in documentation.
• Maintain accurate and organized resident and property files.
• Collect rent and accurately post payments in RealPage OneSite.
• Contact residents regarding delinquent balances and distribute late notices and other required documents.
• Follow company procedures for rent collection and delinquent accounts.
• Prepare daily bank deposits and maintain accountability for property funds.
• Assist with resident questions, concerns, maintenance follow-ups, and complaint resolution.
• Build positive relationships with current and prospective residents.
• Prepare timely and accurate reports, including traffic, vacancy, move-out, market survey, and weekly activity reports.
• Process purchase orders and invoices for submission to Accounting.
• Distribute renewal notices and assist with lease renewal activities.
• Assist with resident events and other property activities.
• Inspect vacated apartments, when needed, to identify repairs or replacements.
• Monitor the grounds and property appearance and report safety hazards, maintenance needs, or other concerns.
• Complete required documentation for households with rental assistance vouchers, when applicable.
• Assist with marketing and outreach efforts to increase property awareness and prospective resident traffic.
• Attend training programs, meetings, and company events.
• Perform other duties as assigned to support property operations.

What We’re Looking For

• High school diploma or GED.
• Two to three years of related experience in property management, leasing, hospitality, customer service, sales, or marketing preferred.
• Previous customer service, sales, or leasing experience required.
• Working knowledge of multifamily operations and Fair Housing requirements.
• Strong sales and closing skills.
• Ability to generate traffic, qualify prospects, overcome objections, and close leases.
• Knowledge of general bookkeeping, accounting practices, rent collection, and property management procedures.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Professional customer service and conflict-resolution skills.
• Ability to manage competing priorities and meet deadlines.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• RealPage OneSite experience is preferred.
• Ability to learn and use company technology and property management systems.
• Ability to handle confidential information with appropriate discretion.
• Ability to work independently and assume additional responsibility in the Property Manager’s absence.
• Ability to travel locally for bank deposits, meetings, errands, or other business needs.

Work Environment and Schedule

This is a full-time position requiring a standard 40-hour workweek. The work schedule may include weekends, holidays, after-hours calls, training sessions, or company meetings based on business needs.

The position regularly requires standing, walking, sitting, speaking, and hearing. It may occasionally require reaching, climbing, balancing, stooping, kneeling, crouching, or lifting and moving items weighing up to 25 pounds.

Reasonable accommodations may be provided to qualified individuals with disabilities to perform the essential functions of the position.

Benefits

Eligible full-time employees may elect or participate in:

• Medical, dental, and vision insurance
• Life with accidental death and dismemberment insurance
• Short-term and long-term disability insurance
• Paid time off and holiday pay
• Birthday paid day off
• Employee Assistance Program
• Apartment discount
• Employee referral bonus program
• 401(k) plan with company match
• Training and career-development opportunities

Benefits are subject to employee eligibility, enrollment requirements, applicable plan terms, and company policies.

Join the Lynd Team

If you are ready to support a successful property, create positive resident experiences, and grow your property management career, we invite you to apply and grow with Lynd Management Group.

Lynd Management Group, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Lynd Management Group, LLC participates in E-Verify and will provide the federal government with information from each employee’s Form I-9 to confirm authorization to work in the United States.

Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información del Formulario I-9 de cada empleado para confirmar su autorización para trabajar en los Estados Unidos.

Successful completion of a background check and drug screening is required as a condition of employment.