Manager, UX Design, Connect

Manager, UX Design, Connect San Mateo, CA The Connect design team creates safe, seamless, and meaningful ways for players to access, express themselves, and connect across the PlayStation ecosystem. Our work spans PS App, Social Experiences, player support, safety, access, identity, and personalization, helping players feel protected, represented, and connected wherever they play. As a UX Manager on the Connect team, you will lead design for PlayStation App and Social Experiences, shaping how millions of players discover content, communicate, build community, and stay connected to PlayStation beyond the console. Designers on your team work across a range of Connect initiatives, focusing on creating intuitive, inclusive, and engaging experiences that support meaningful player connections, positive social interaction, and seamless mobile engagement across the PlayStation ecosystem. In this role, you will partner closely with product, research, engineering, data, and business teams to define strategy, translate customer insights into impactful design solutions, and deliver high‑quality experiences at scale. You will be responsible for developing design talent, elevating craft, driving clarity through complex product spaces, and ensuring the team’s work balances player needs, business goals, platform capabilities, and long‑term product vision. You will join the Connect design team in a hybrid role based in San Mateo and be part of the broader Sony design organization. You will collaborate with a global network of designers to advance systems thinking, strengthen design quality, and deliver forward‑looking, player‑centered experiences that help define the future of connection and community on PlayStation. Responsibilities Lead and develop a team of UX designers across Connect. Set clear priorities across multiple product areas, balancing near‑term delivery with long‑term experience strategy. Communicate team priorities, progress, and decisions clearly across design, product, engineering, and leadership. Build strong partnerships with cross‑functional teams to align on goals, solve complex problems, and deliver high‑quality player experiences. Coach and support designers through regular feedback, career development, and performance management. Partner with designers across Sony to drive consistency, adopt design systems, uphold quality standards, and contribute to evolving best practices. Requirements BA/BS in Interaction or Product Design, Human Factors, or equivalent experience. 1–3 years experience as a design leader in a large product design organization. 5+ years of product or UX design experience, including platform or systems‑level work. A portfolio that showcases thoughtful, simple, deliberate & intuitive design, with extraordinary interaction, motion, and visuals. Experience shipping complex, multi‑surface experiences (console, mobile, web, or connected devices). Strong systems thinking and interaction design skills. Ability to operate independently in ambiguous, technically complex environments. Experience collaborating closely with cross‑functional partners. High level of proficiency with Figma, including components, auto‑layout, prototyping, tokens, animation, plugins, etc. Clear, concise communication and presentation skills. Bonus Strong understanding of the PlayStation ecosystem, platform strategy, and service landscape. Demonstrated history of leading products from early concept through successful launch at scale. Deep knowledge of player behaviors, gaming culture, and industry trends. Experience operating effectively within globally distributed, cross‑functional teams. Proven ability to design scalable, localized experiences for diverse international markets. Benefits and Compensation This role is eligible for Sony Interactive Entertainment’s top‑tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program, and employee discounts for Sony products. It may also be eligible for a bonus package. Estimated base pay range: $203,400 – $305,000 USD. Equal Opportunity Statement Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr Sonyinteractiveentertainmentglobal