RTC Shift Supervisor

Monitors and supervises direct patient care to an assigned population, which includes but is not limited to maintenance of therapeutic milieu using the Psycho educational Model of treatment (PEM). Facilitates a safe, supportive environment and monitors basic physical needs. assists in the daily schedule of the program by maintaining a therapeutic environment, overseeing transportation issues and youth appointments. Acts as the program supervisor during non-business hours and keeps leadership team members or designee/s updated regarding any significant issues that occur.

MAJOR RESPONSIBILITIES AND DUTIES:

• Supervises, develops, and monitors all staff assigned to their unit/shift and ensures that the Program milieu is safe and organized.
• Complies with policies and procedures for emergency safety situations.
• Determines room assignments for safety.
• Works closely with the Manager RTC Program and other leaders to ensure all staff in their unit/shift are implementing PEM effectively.
• Completes prescribed monthly amount of direct observation and consultations to Behavioral Health Technicians (BHT's).
• Ensures all BHT’s complete on time and meet competency in PEM, Safe Crisis Management, CPR and other required trainings.
• Orients new BHT’s and assists with completing new hire check list.
• Facilitates implementation of youth treatment plans and provides direct youth care when needed.
• Facilitates and maintains a quality treatment environment by adhering to all expectations set forth by the Behavioral Health Quality Assurance and Clinical Quality Improvement Committees and to this end ensures a safe and effective program.
• Assists with some admissions and is active in orienting youth to the unit and explaining program guidelines.
• Displays professionalism through willingness to act as a team member, consistently implementing and supporting the Psycho educational Model and BHS policies.
• Acts as the program supervisor during times when management staff are not on site keeping supervisors informed of any significant issues that occur under their watch.
• Works various shifts as assigned, including day, evening, weekend and occasional overnights, to provide general unit supervision.
• Provides general problem-solving assistance with youth, staff and milieu and pinpoints area of improvement to consultation.
• Completes all required program and management documents within expected timelines.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Resolve conflict in crisis situations.
• Communicate concisely, and work well with diverse professional staff, youth, and co-workers.
• Maintain appropriate levels of confidentiality.
• Assume a leadership role in measuring, assessing and improving the quality of patient care.
• Supervise and oversee duties of direct care staff.
• Work with a multidisciplinary team.
• Maintain a safe and positive environment for those seeking care.
• Act as the on-floor Administrator during non-business hours.
• Provides patient care and education according to the patient population served.

REQUIRED QUALIFICATIONS:

• Minimum of 6 months experience in providing care for behaviorally disordered youth required.
• Current CPR, PEM and nationally recognized personal restraint model must be obtained during Pre-service training required.
• Minimum 20 years of age required.
• Possess a valid driver’s license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required.
• Complete the following training requirements within the first year of employment: Applied Principals of Behavior I-II, Coaching & Motivating, Consultation/ Supervision Meeting, Crisis & Risk Management, Developing Staff through observations, Difficult Conversations, Giving Conceptual Feedback, Model Fidelity Program Concepts, and Philosophy of Consultation required.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in Human Services or related field preferred.
• PEM supervision training preferred.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

Light to medium work, occasional squatting, kneeling, negotiating to the ground into a quadruped position, crawling, lying on the ground while maintaining a variable static force to restrain a child or simulate restraining. Requires functional use of bilateral lower extremities to complete these tasks as the restraint required will dictate employee position and duration of the task, lasting up to 3 minutes. Occasional forceful exertion of the upper extremities while restraining a child or simulating restraints that would require function strength and range of motion the upper extremities and trunk. Force is variable depending on restraint, may be up to 50lbs of static force and up to 3 minutes. Walking and standing varies throughout the day. Subject to outside environmental conditions occasionally and inside conditions frequently. Includes constant interruptions, inappropriate behaviors, and the potential for verbal and physical threats from youth.

Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at View phone number on click.appcast.io. Boys Town follows a policy of non-discrimination in accordance with the law.

Boys Town is a 501(c)(3) nonprofit recognized by the IRS, and all donations to Boys Town are tax deductible in accordance with IRS regulations.