Telecom Dispatcher

Job Description

Job Description

Description

Looking for a Dispatcher with industry experience with large single-site operations in the electrical field to work in our Lowell, AR office. Ideal candidates should have the willingness to learn new skills. This position dispatches service tickets and provides administrative and operational support.

We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job.

Skills

Project coordination, Microsoft office, Reporting, Support, outlook, excel, email, phone support

Top Skills Details

Project coordination,Microsoft office

Additional Skills & Qualifications

High school Diploma or equivalent required.

College Education or degree highly desirable.

Talking on the phone with peers and technicians.

Highly proficient with the use of computers, including email, spreadsheets, and database Microsoft Office programs.

Excellent customer relationship and communication skills; verbal and written.

Strong attention to detail, and organizational and follow-up skills.

Outstanding time management skills.

Ability to prioritize and task switch efficiently.

Must type at least 40 WPM.

Network troubleshooting, Cat-5 Cabling/Fiber knowledge a plus.

Responsibilities

Maintaining an updated, organized, and fast-paced schedule.

Confidently be able to call technicians and dispatch them on jobs.

Track COI's.

Manage deliverables for completed jobs.

Creation of BIS's for billing.

Perform any other duties not specifically stated herein, but which your supervisor may assign.

Adhere to all required project safety requirements.

Dispatch service tickets to available technicians Nationwide.

Provide any necessary documentation for service tickets.

Assist the Project Manager with daily operational tasks.

Provide administrative and logistical project support.

Create and maintains project files.

Assist in project scheduling and billing.

Maintain the company’s high standard of quality and professionalism with regard to workmanship, customer relations, coworkers, behavior, and appearance.

Job Type & Location

This is a Contract position based out of Lowell, AR.

The pay range for this position is $15.00 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Lowell,AR.

This position is anticipated to close on Sep 2, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.