QA Director

Ready to take your career global?Make your mark at one of the biggest names in payments. We're looking for a QA Director to join our ever evolving Quality Assurance Team and help shape the future of global commerce. In this role, you will drive the quality strategy behind critical payment solutions that businesses and consumers rely on every day, ensuring products are delivered with confidence, reliability and excellence. Working at the intersection of technology, innovation and client experience, you will lead initiatives that strengthen product quality, accelerate delivery outcomes and influence enterprise-wide testing standards. This is an opportunity to empower teams, champion continuous improvement and play a key role in advancing Global Payments' mission to deliver trusted, innovative payment experiences that help businesses grow around the world.What you'll own:Lead enterprise quality strategies that improve product reliability, reduce production risk and ensure software solutions consistently meet business, client and user expectations.Drive continuous improvement across testing practices and automation capabilities, increasing delivery efficiency, strengthening defect prevention and elevating quality outcomes across multiple applications and teams.Shape quality decisions through meaningful metrics and insights, enabling leaders to make informed choices that improve system performance, customer satisfaction and business results.Influence successful product launches and strategic initiatives by aligning testing resources, quality standards and delivery commitments to achieve predictable, high-quality outcomes.Build and develop high-performing teams, fostering accountability, growth and innovation while creating an environment where quality excellence drives measurable business impact.What you'll bring:Proven experience leading software quality assurance functions, including manual and automated testing strategies, within complex technology environments.Demonstrated success developing and executing quality frameworks that improve product stability, delivery confidence and customer outcomes.Strong leadership experience managing managers and technical teams, with a track record of building engagement, accountability and performance.Expertise in quality assurance tools, methodologies and testing automation technologies, including WebdriverIO and TypeScript.Ability to translate business objectives into scalable quality strategies, influence stakeholders and drive cross-functional alignment to achieve results.It's a bonus if you have:Experience within the payments, fintech or broader technology industry.A Master's degree in a related field.A track record of partnering directly with clients and senior business stakeholders to deliver complex product launches, implementations or transformation initiatives.About the teamOur inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.Our perks - what we'll bring for youWe know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.A competitive salary and benefits package that recognizes your contributionOpportunities to grow your skills and build your career within a global businessAccess to learning, development and on-the-job experiences that expand your expertiseA supportive, inclusive team environment where your ideas and input matterTime to give back through community and charity initiativesA global employee assistance programme to support your wellbeingRecognition through a global platform that celebrates your achievementsApplicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.