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Cafe Manager

Pembroke & Co., Inc.

Benefits:

Life Insurance

Opportunites for Career Growth and Development

Educational Discounts

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Position Overview

Supporting one of the largest QSR brands, the Cafe Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.

Why Join Us?

Opportunity to lead your own store and team

Clear path for career growth and advancement

Fast-paced environment where your work makes an impact

Generous discounts on food/coffee

Key Responsibilities

Team Leadership

Manage the recruiting, hiring and training of team members

Build a positive, accountable team culture

Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

Create a guest-first culture and lead by example to deliver excellent service

Maintain brand standards, cleanliness, and food safety

Ensure proper staffing to keep shifts running smoothly and efficiently

Business & Financial Performance

Drive sales and execute local marketing efforts

Control labor, food costs, and cash handling

Review performance and take action to improve results

Administrative & Operational Support

Manage scheduling, payroll, inventory, and ordering

Forecast staffing and business needs

Complete basic reporting and admin tasks

What We’re Looking For

1+ year of management or leadership experience (QSR/retail preferred)

Strong communication and leadership skills with a demonstrated understanding of confidentiality

Ability to work in a fast-paced, hands-on role

Basic math, problem-solving, and computer skills

High school diploma (or equivalent)

ServSafe Certification (preferred)

Reliable transportation

What to Expect

Flexible schedule (including early mornings, weekends, holidays)

On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)

Fast-paced, team-driven environment

Vacancy posted 1 day ago
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