Cafe Manager
Pembroke & Co., Inc.
Benefits:
Life Insurance
Opportunites for Career Growth and Development
Educational Discounts
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Position Overview
Supporting one of the largest QSR brands, the Cafe Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.
Why Join Us?
Opportunity to lead your own store and team
Clear path for career growth and advancement
Fast-paced environment where your work makes an impact
Generous discounts on food/coffee
Key Responsibilities
Team Leadership
Manage the recruiting, hiring and training of team members
Build a positive, accountable team culture
Provide ongoing feedback, recognize performance and resolve team concerns
Operations & Guest Experience
Create a guest-first culture and lead by example to deliver excellent service
Maintain brand standards, cleanliness, and food safety
Ensure proper staffing to keep shifts running smoothly and efficiently
Business & Financial Performance
Drive sales and execute local marketing efforts
Control labor, food costs, and cash handling
Review performance and take action to improve results
Administrative & Operational Support
Manage scheduling, payroll, inventory, and ordering
Forecast staffing and business needs
Complete basic reporting and admin tasks
What We’re Looking For
1+ year of management or leadership experience (QSR/retail preferred)
Strong communication and leadership skills with a demonstrated understanding of confidentiality
Ability to work in a fast-paced, hands-on role
Basic math, problem-solving, and computer skills
High school diploma (or equivalent)
ServSafe Certification (preferred)
Reliable transportation
What to Expect
Flexible schedule (including early mornings, weekends, holidays)
On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)
Fast-paced, team-driven environment
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