Resident Care Coordinator (RCC)

Resident Care Coordinator (RCC) Charter Senior Living Looking for our next all-star Resident Care Coordinator (RCC) with assisted living, memory care, or senior living leadership experience! At Charter Senior Living, we are dedicated to enhancing the lives of our residents through compassionate care, meaningful relationships, and exceptional service. Our mission To Enhance the Human Spirit extends not only to our residents, but also to the associates who care for them every day. We are seeking a compassionate, organized, and service-driven clinical leader to support the daily operations of resident care services while leading and supporting frontline caregiving teams. This role is ideal for someone who is passionate about senior care, team leadership, resident wellbeing, and operational excellence within an Assisted Living environment. If you are a collaborative leader who thrives in a fast-paced care environment and enjoys mentoring and supporting caregiving teams, we would love to meet you! Why Join Charter Senior Living? We’ve Got You Covered Get paid today with ZayZoon Flexible scheduling Free medical insurance plan options Medical, dental, and vision insurance Paid training Paid time off and holiday pay Perfect attendance bonus — earn up to an extra $100/month Employee referral bonus opportunities Career growth and advancement opportunities Reliable hours and stable scheduling Supportive leadership and engaged company support team Environment where your voice is heard and appreciated Understanding and support for working mothers and fathers Our Mission To Enhance the Human Spirit Our Core Values Serve with Heart Serve with Purpose Serve with Courage Have Fun While Serving Position Summary The Resident Care Coordinator (RCC) is responsible for supporting the daily operations of resident care services while helping ensure quality care, resident satisfaction, regulatory compliance, and strong team performance within the Assisted Living community. This role partners closely with the Health & Wellness Director (HWD) to oversee frontline caregiving teams through scheduling, coaching, training, support, and operational coordination. The RCC plays a key role in promoting Charter Senior Living’s mission, core values, and resident-centered care philosophy while helping create a positive environment for residents, families, and associates. The ideal candidate is compassionate, organized, dependable, and passionate about leading caregiving teams while enhancing resident quality of life. Responsibilities Support the daily operations of resident care services within the community Assist with scheduling, supervision, and support of caregiving staff Monitor quality of care and resident wellbeing Support onboarding, coaching, and performance development of care associates Partner with the Health & Wellness Director to maintain compliance with community policies and state regulations Communicate resident needs and condition changes appropriately Assist with care coordination and implementation of resident care plans Promote resident dignity, independence, and quality of life Build positive relationships with residents, families, and team members Help foster a positive, team-oriented, and resident-focused culture Qualifications Previous assisted living, memory care, caregiving leadership, or senior living experience preferred CNA, Medication Technician, LPN, or related healthcare experience preferred depending on state requirements #J-18808-Ljbffr Charter Senior Living of Annapolis