TRIO Student Support Specialist

Salary: $19.23 Hourly
Location : Council Bluffs, IA
Job Type: Regular, Full-Time
Division: Student Services
Department: Student Outreach & Support
Opening Date: 05/11/2026
Closing Date: 6/25/2026 11:59 PM Central


Description


The TRIO/SSS Program Support Specialist will serve as one of the primary advisors for all TRIO/SSS students (first generation, low income and/or disabled) through the adoption of a highly intrusive advising model.

Job Duties

• Serve as one of the advisors for all TRIO/SSS students.
• Assist in the recruitment and selection process for all eligible students.
• Adopt a highly intrusive advising model as part of the TRIO/SSS care team to motivate students to seek help when they need it, through social interaction, one-on- one advising meetings, and forming strong relationships with students.
• Work with TRIO/SSS students to develop a transfer plan.
• Works with TRIO/SSS access team to develop an educational plan for advisees.
• Monitor and communicates academic progress.
• Track all interactions with students.
• Promote involvement in campus activities and organizations and plans, schedules, co-facilitates workshops.
• Collaborate with community resources in order to build a community network that assists TRIO/SSS students obtain internships, job placement, job shadowing, and further instructional workshops and programming.

Qualifications

• Bachelor's degree required; master's degree preferred.
• Knowledge of TRIO/SSS populations and intervention strategies
• Experience with adult learners
• Supervisory and/or instructional experience
• Ability and commitment to facilitate the progress and success of TRIO/SSS eligible students.
• Excellent verbal and written communication skills and ability to articulate in both small and large group settings and with diverse groups of people including co-workers, students, and campus and community partners.
• Strong organizational skills including the ability to multi-task, to maintain and access paper and electronic files.
• Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
• Ability to read, write and speak English fluently.
• Enthusiastic and dedicated to the challenges of helping other people.
• Ability to function collaboratively as part of the TRIO/SSS access team.
• Professional in communications, appearance, relationships, and responsiveness.
• Positive attitude.
• Self-starter with the ability to perform with little or no direct supervision.
• Ability to pass a background check, have a valid U.S. driver's license and good driving record.

Physical Demands

• Normal Office
• Light work (lift 10 lbs.)
• Other physical requirements (note):
• The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• Ability to drive company owned or personal vehicle

Comprehensive benefits package, including employer paid time off, of up to 19 paid holidays, additional 88 hours of paid time off in the summer, vacation & sick time; employer paid medical, dental, life; HSA with a match, IPERS pension plan with over 9% employer match , reduced summer schedule, free access to our new wellness facility, employee concierge services, and many other voluntary benefits to choose from. Click to learn more!