Maintenance Supervisor

Job Title: Maintenance Supervisor Salary: $33 to $35 per hour. A 50% housing discount is available. Schedule: Monday-Friday plus on-call rotation. Benefits Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions. Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started. Position Responsibilities Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make‑ready standards, are met. Review and track progress of service requests and identify chronic maintenance issues. Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor. Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines. Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. Perform proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf cart, elevator and more. Ensure work order system accuracy by verifying all orders are completed in a timely manner to company standards and resident satisfaction. Conduct daily inspections of property grounds, buildings, and common areas to maintain safety and cleanliness standards and identify issues requiring maintenance, repair or replacement. Oversee and assist with management of property emergencies such as snow, fires, floods and other inclement weather emergencies. Promote safety and risk management in accordance with local, federal, state, and company rules and regulations. Help monitor response times for emergency on‑call/after‑hours maintenance assignments, addressing issues as needed, and participate in on‑call rotation as necessary. Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interacting courteously and professionally with current and potential residents at all times. Foster a positive, active and collaborative relationship with residents, other properties and associated agencies. Conduct pre‑move‑in and post‑move‑out apartment inspections and ensure timely completion of quality unit turns. Act as mentor to maintenance team and maintain a professional demeanor and appearance at all times, promoting the same to the entire team. Administer the company risk management program and complete special projects assigned by the maintenance supervisor and/or property manager. Solicit suppliers and contractors when work is necessary and monitor their compliance according to company policy. Work with the property manager to ensure the team and property comply with company, ownership, state and federal policies and standards. Walk property weekly with property leadership to collaborate on property challenges and operations. Ensure maintenance costs remain within allotted property budget and provide input on expenses for future budgets. Other duties as assigned by property leadership. Education and Experience High school diploma or equivalent is required. At least three years of experience in the property management industry or a directly related field. Possess general maintenance and carpentry skills. Skills and Requirements Must maintain a valid driver’s license, clean driving record and current auto insurance. Ability to read, write and understand English. Ability to use general office equipment such as telephone, fax machine, printer, copier, and key‑track system. Excellent customer service and interpersonal skills with the ability to relate to others. Strong organizational and time‑management skills. Ability to multi‑task. Ability to perform basic mathematical functions. Ability to cope with and defuse situations involving angry or difficult people. Ability to maintain confidentiality. Must maintain professional appearance and comply with prescribed uniform policy. Must comply with all safety requirements. Required to complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Our Core Beliefs Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Awards and Recognition Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work® since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List #J-18808-Ljbffr