Life Sciences Service Desk Analyst - Level 1 Support
Creo Inc
Creo Inc in Durham, NC is seeking a motivated individual for a support role in the Life Sciences industry, providing first-level service desk support via phone, chat, and email. Your key responsibilities include managing incoming support requests, triaging and creating tickets, and assisting with standard operating system issues. The ideal candidate will have 1-2 years of experience in a support role and a Bachelor's degree. Excellent communication skills and customer service excellence are essential. Experience with Microsoft 365 and relevant certifications are preferred. #J-18808-Ljbffr Creo Inc
- ...is responsible for providing first-level support for all incoming service desk support requests via phone, chat and email, supporting clients in the Life Sciences industry. This team member will be... ...and systems Provide typical Level 1 support on ticket types including;...Level 1
- ...the Job Class The Device Support Analyst provides remote and on-site... ...and Responsibilities of this Level Level 1 Under direct supervision... ...customers, in accordance with service level agreements.... ...system to correctly record the life cycle and status of desktop...Level 1For contractorsWork at officeRemote work
- ...operations. Duties and Responsibilities of this Level Level I: Provide technical... ...personnel to obtain or provide emergency services when a critical situation arises and... ...herein. Level II: In addition to Level 1 activities above... Set up and clean...Level 1Immediate startMonday to Friday
$80k - $90k
...a hybrid role in Raleigh, NC. The position requires 3-5 years of experience in business development, specifically in the IT and Life Sciences sectors. Responsibilities include developing client relationships and meeting sales targets. The salary range is $80,000.00-$90,...Suggested$63k - $86.9k
..., we are advancing science and accelerating breakthroughs... ..., we empower life science companies... ...Advanced Technical Support: Handle more... ...Systems Specialist 1, providing in-depth... ...manage incidents and service requests, ensuring... ...experience in IT Help Desk related work. • 3...SuggestedContract workImmediate startRemote work- ...must be comfortable doing some production support work as well as development. The candidate must be able to: Provide Level 1 and Level 2 Application support for production... ...system generated alerts, incidents and service requests Coordinate with different...Level 1
$16.42 per hour
...provider of professional IT services and staffing to... ...searching for a Desktop Support Engineer for a contract opportunity... ...while maintaining a high level of customer satisfactions. Provide Level-1 technical support for... ...Consulting with the Service Desk on support calls Able to...Level 1Permanent employmentContract workFor contractorsWork at officeLocal areaImmediate startRemote work- Syneos Health, Inc. is looking for a Technical Customer Success Analyst based in Morrisville, NC. This hybrid role emphasizes... ...essential. The ideal candidate holds a Bachelor’s degree in business, Life Sciences, or Technology and has experience in a customer success or...
- ...seeking a Tech Customer Success Analyst II based in Morrisville, NC.... ...technology products and services for both internal and external... ...'s degree in business, life sciences, or technology, with previous... ...onboarding users, providing support, and tracking customer success...
- Technical Customer Success Analyst- US Based (Hybrid) Updated: Yesterday Location: Morrisville... ...Health® is a leading fully‑integrated life sciences services organization built to accelerate... ...area. Provide basic guidance and support to ensure appropriate usage of the products...Contract work
$79k
...Family CM - Commercial Support Location US-MD | US-NC... ...an ongoing basis with high level product training and application... ...:WAT) is a global leader in life sciences and diagnostics, dedicated to... ..., informatics, and service. With a focus on regulated, high...Work experience placementLocal areaRemote workWorldwideHome office- ...are looking for a Sales Support Associate to be the crucial... ...We're Looking For ~1-3 years of experience... ...processing, or customer service. ~ Strong attention to... ...Christmas Work-life balance - Monday-Friday,... ...- 5:00 PM Experience Level: Entry to Mid-Level (1-3...Level 1Hourly payFull timeWork at officeMonday to Friday
- ...discover an environment in which you’ll be supported to learn, grow and become your best self.... ...the customer, sales representatives, service department and manufacturing. Responsibilities... ...the importance of flexibility and work-life balance. Remote or field-based positions...Work at officeRemote workShift work
- ...to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out...Local areaRelocationNight shift
- ...Triangle region of North Carolina, and posting may require up to 1-2 days per week in a Triangle area office for meetings. NCDIT-T... ...the DIT-Transportation internal and external stakeholders. Business analysts collect and analyze data for potential business expansion....Work at officeLocal area2 days per week1 day per week
- ...North Carolina, and posting may require up to 1-2 days per month in a Triangle area... ...maintaining modern SharePoint collaboration services for NCDOT customers. Must have extensive... ...to gather requirements, facilitate testing, and triage/support user and system issues....Work at officeLocal area
- ...Senior Analyst – Operation Management This is a role for a Senior... ...and managing an incident in support of the best customer... ...related experience in Financial Services with proven understanding of... ...confidence working with all levels of management; excellent written...Work experience placement
$19 - $21 per hour
...Help Desk Support Technician ID 2026-3515 Job... ...function as a Customer Service Representative (CSR). The... ..., following priority levels as defined in the Standard... ...all open, severity-1 issues encountered up... ...Medical, Dental, Vision, Life Insurance, Short-Term Disability...Hourly payFull timeTemporary workFor contractorsWork at officeLocal areaFlexible hours- ...Tier III Help Desk Analyst NC FAST requires the services of a Tier III Help Desk analyst to assist with production support analysis and resolution of escalated Help Desk tickets. This... ...system. This role also requires a high level of customer experience, and is not a hardware...
- ...Help Desk Analyst Arete Technologies, Inc. offers a set... ...and Outsourcing services, bridging the gap between... ...while keeping the work-life balance intact. The Global... .../Production Support Help Desk Analysts to... ...someone who has a high level of customer experience...Work at officeLocal areaWorldwide
- ...Role- Service Desk Analyst - Proficiency in French language Location: Morrisville, NC - Onsite... ...Proficiency in French language to support a French Service Desk and communicate effectively... ..., ticket routing and escalation to Level 2 and Level 3 support. Should...
- ...Help Desk Analyst Location: Research Triangle Park, Durham NC Duration: 6 Months Responsibilities... ...working in a Application/Production Support based (not hardware) help desk... ...5 Years Working knowledge of Social Services and Medicaid programs and systems. - Desired...
- ...Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows... ...Eligibility, Knowledge, Skills & Experience ~1-5 years in a Service Desk or in an IT Support role. ~ Strong knowledge of Windows...
- ...Help Desk Analyst Tier 3 Application/Production Support Lo We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL...Local area
- ...Enterprise Program Support Support enterprise program support, including: development of PPT presentation and other executive reporting; meeting facilitation and action tracking; project management reporting. Minimum qualifications: ~5+ years of professional...Work experience placement
- ...Summary The Application Analyst is primarily... ...implementation technical support for the Maestro... ...Record (EHR) across service access and revenue... ...and the DHTS Service Desk through face‑to‑... ...to work at the next level: demonstrating the... ...for Level 3. Level 1: Minimum 1 year of...Level 1
$38k
...talented and self- motivated Clinical Support Service Desk (L1) to join it in advancing the technological... ...environments Preferred Experience Life Sciences or Healthcare IT support experience is... ...transparent communication with senior-level employees, learning and career...Local area- Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all...Local area
$38k - $62k
HCLTech is seeking a Clinical Support Service Desk (L1) member to support clinical and patient-facing systems. You will be the primary contact for clinicians, ensuring timely incident handling and accurate resolution to minimize disruption in patient care. This role requires...- A technology solutions provider is seeking a Tier 3 Application/Production Support specialist for their Durham, NC location. This role requires providing support for applications and production environments. It is essential for candidates to be proficient in troubleshooting...
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