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Life Sciences Service Desk Analyst - Level 1 Support

Creo Inc

Creo Inc in Durham, NC is seeking a motivated individual for a support role in the Life Sciences industry, providing first-level service desk support via phone, chat, and email. Your key responsibilities include managing incoming support requests, triaging and creating tickets, and assisting with standard operating system issues. The ideal candidate will have 1-2 years of experience in a support role and a Bachelor's degree. Excellent communication skills and customer service excellence are essential. Experience with Microsoft 365 and relevant certifications are preferred. #J-18808-Ljbffr Creo Inc

Vacancy posted 10 hours ago
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