Clinic Patient Registration Specialist

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow-up appointments, and notifying the clinical team of patient arrival. This role also provides general support and assistance to patients, teams and performs various administrative activities needed by our Revenue Cycle teams. It is a direct patient-facing role that requires excellence in providing customer and quality service. This is a full-time position based at our Plymouth Bass Lake campus. Monday – Friday schedule of 9:00 AM – 5:30 PM (subject to change). Must be flexible to float to other Summit locations as needed. Primary Duties Complete all aspects of Registration and Scheduling Standards efficiently and accurately, including registering & scheduling patients by collecting needed medical and demographic information; collecting, applying and reconciling co-pays and payments; obtaining and accurately entering insurance information; following all insurance and scheduling protocols to assure accurate and compliant billing; coordinating interpreters and QRCs as needed. Prepare next‑day patient charts for teams; distribute couriered mail, postal mail and faxes. Communicate with teams/providers as necessary to provide a seamless and positive experience for the patient. Manage and coordinate patient pick‑up items including records and medical imaging CDs, while obtaining proper authorization and documentation. Assist with rescheduling patients when provider schedules change. Ensure the patient lobby is accessible, neat and orderly. Perform various administrative duties and other duties, as needed and assigned. Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful. Location Plymouth Bass Lake, 6050 Sycamore Ln N, Ste 200, Plymouth, MN 55442, USA. Qualifications High School diploma or equivalent. Minimum of one year customer service experience in a healthcare or medical office setting; must possess basic computer proficiency and typing speed. Preferred Qualifications Medical reception or scheduling experience. Benefits Summit's hiring range for this position is $18.76 to $23.45 per hour. In addition to a competitive base salary, the total rewards package includes medical, dental, vision, disability, life insurance, paid time off and a 401(k) profit‑sharing retirement plan. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies. #J-18808-Ljbffr Summit Orthopedics