Infrastructure Operations Engineer

Infrastructure Operations Engineer

We are seeking an experienced and proactive Infrastructure Engineer to join our Platform Operations Team. This role is pivotal in managing and evolving our enterprise platforms, ensuring robust performance, security, and scalability across our infrastructure. The ideal candidate will bring expertise in cloud and network technologies, with a strong focus on operational excellence, change management, and documentation.

About the role

The Platform Operations Team plays a critical role in maintaining and advancing CFC's core technology infrastructure. In this role, you will work across a broad range of enterprise technologies to ensure stability, performance, and continuous improvement of our platforms. Key areas of responsibility include:

• Network architecture and operations across LAN, WAN, and Wi‑Fi environments
• Provisioning and supporting hybrid infrastructure (on‑premises, cloud, and mixed environments)
• Server and storage management
• Administration of virtualization and containerization platforms
• Operating system patching and lifecycle management
• Managing backup and restore services
• Supporting disaster recovery and business continuity planning (BCP)
• Delivering secure remote access and VPN services

This role is central to ensuring our systems remain secure, resilient, and scalable as CFC continues to grow.

About you

You are an experienced infrastructure or platform engineer with strong hands‑on technical capability and a proactive, detail‑oriented approach. You bring a solid foundation in core infrastructure technologies and thrive in environments where reliability and quality matter.

• Strong hands‑on experience with Microsoft Azure
• Solid background in network technologies
• Proficiency with change management frameworks and best practices
• Excellent technical documentation skills and exceptional attention to detail
• Strong analytical and problem‑solving abilities, with a proactive mindset
• Experience with NetApp storage solutions
• Experience with Cato Networks secure SD‑WAN and cloud‑based network security
• Knowledge of ITIL or similar service management frameworks

Core Values

We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

About CFC

CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk. Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1100 staff and is trusted by more than 100,000 businesses across 90 countries. At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future. CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.

Our Hiring Process

Stage 3: First stage interview

Stage 4: Second stage interview

Stage 5: Hired

Stage 1: Applied

Stage 2: Phone screening

Stage 3: First stage interview

Stage 4: Second stage interview

Stage 5: Hired

Stage 1: Applied

Stage 2: Phone screening

Stage 3: First stage interview

Stage 4: Second stage interview

Stage 5: Hired

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