Customer Service Representative - State Farm Agent Team Member

Licensed Insurance Agent, Customer Service Representative – State Farm Team Member

Location: Royal Oak, MI Compensation: $46,000–$50,000 base salary + bonus & commissions (Total annual compensation: $50,000–$65,000)

At Michael Lantzy State Farm, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a highly motivated, growth-oriented team that values a fun, energetic, and supportive work environment. Our office has been serving the community since 2011 and has earned numerous awards, including Chairman's Circle and Ambassador Travel.

Position Overview

Are you outgoing, customer-focused, and motivated to succeed? We're seeking a Licensed Insurance Agent to join our dynamic team. In this role, you'll work with both existing and prospective customers, providing prompt, courteous service and helping families secure the right insurance coverage. Your dedication to exceptional service will generate referrals and help us continue to grow.

Key Responsibilities

• Provide excellent, prompt, and friendly service to existing and prospective customers
• Build and maintain customer relationships; follow up as needed
• Educate customers about insurance options through needs-based reviews
• Respond to inquiries regarding coverage, policy changes, claims, billing, and more
• Conduct insurance and financial service reviews to ensure proper coverage

What We Offer

• Competitive base salary with bonus and commission opportunities
• Group Medical, Dental, and Vision insurance
• Paid holidays and paid vacation
• Fast-paced, fun, and supportive team environment
• Opportunities for growth and advancement within the agency

What We're Looking For

• State of Michigan Property & Casualty and Life & Health insurance licenses (required)
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational skills and attention to detail
• Proficiency with computers and Windows applications
• Ability to multi-task and work effectively in a team environment
• People-oriented, positive attitude, and self-motivated

If you're looking for a career—not just a job—and want to work with a team that supports your personal and professional growth, we want to hear from you! Please complete our application and we'll follow up with next steps.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employment, licensing, and training requirements apply.

Company Website: Compensation: $50,000.00 - $65,000.00 per year