Scheduling Coordinator
The Orthopaedic Institute
Job Type
Full-time
- Accommodates scheduling needs of existing and new patients, including scheduling future appointments and addressing schedule changes.
- Provide accurate information of physician/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
- Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.
- Learn different medical insurance processes as it relates to in-network and out of network coverages, prior authorizations and The Orthopaedic Institute protocols.
- Support and assist other office staff as needed, office and clerical activities as directed.
- Basic computer skills and able to learn scheduling software.
- Excellent communication skills, both verbal and written.
- Ability to multi-task, manage details and organize efficiently and effectively.
- Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
- Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
- Occasionally lift and/or move up to 20-25 pounds.
- Fine hand manipulation (keyboarding).
- Travel may be required to existing or new TOI locations.
Vacancy posted 5 days ago
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