Document Specialist

Job Purpose: The Document Specialist position is responsible for managing IRIS program document submission inboxes, creating work requests to provide work for other teams, reviewing documents, and effectively communicating with customers and co-workers.Essential Job Functions: (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)Reviews and provides documents to proper departments for ongoing processingLocates and saves documents for record retention purposesEffectively manages escalation within the department by ensuring appropriate accountability, sense of urgency, communication, and follow through to closureResponsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customersOther duties as assignedRequired Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)Minimum Required Education: High School Diploma/GED is requiredMinimum Required Experience: Previous experience in a detail-oriented, multiple-systems role preferredRequired License – Certification – Registration: none Issued By Governing Body (if applicable):Travel Type: Less than 10%Knowledge, Skills, & Abilities:Moderate knowledge of PC software and ability to learn new softwareAbility and desire to cross-train, learn the work of other departmental staff in an effort to provide an effective back-up when neededMaintain a high energy level that is focused on completing departmental and agency goals in a professional and timely mannerAttention to Detail - Diligently attends to details and pursues quality in accomplishing tasks.Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables.Customer Focus - Builds and maintains customer satisfaction with the products and services offered by the organization.Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of workplace challenges.Ability to maintain strict confidentiality.Physical Requirements, Visual Acuity, and Work Conditions:Physical Requirements: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, reviewing emails; transcribing; viewing a computer terminal.Working Conditions: None: The worker is not substantially exposed to adverse environmental conditions. #J-18808-Ljbffr Centers for Independence