Banking Solutions Architect (Director- BPS)

Banking Solutions Architect (Director- BPS)

NTT DATA Services is seeking a Banking Solutions Architect (Director- BPS) to join our team in New York, New York (US-NY), United States (US). BPS Banking Solution Architect At NTT DATA Services, we know that with the right people on board, anything is possible. We're building the next era of Business Process Services—AI-native, agentic BPaaS that fuses deep process expertise with LLMs, AI agents, and data-first design. This is not outsourcing 2.0—it's services-as-software, built for scale, speed, and intelligence. Join our founding team and help transform industries like insurance, healthcare, and financial services with solutions that are 40% more efficient and infinitely more adaptive.

Location: Hybrid/Remote Type: Full-Time

Role Overview: You will lead the design of end-to-end business process solutions powered by AI agents and decision-support platforms. Acting as the bridge between client stakeholders, product teams, and engineers, you will map current-state operations and co-create the future-state AI-native architecture.

Key Responsibilities:

• Understand client workflows (e.g., claims, lending, KYC) and pain points
• Architect AI-native solutions leveraging modular agentic platforms
• Define data and process models in collaboration with ontology and ML teams
• Drive roadmap alignment between domain priorities and tech capabilities
• Present solutions to C-level stakeholders and drive adoption

Required Skills:

• 10+ years in Banking Domain
• Strong understanding of digital transformation and Business Processes, BPS / BPO
• Experience in designing automation workflows or BPaaS models
• Excellent client-facing communication for Solutions and large deals with executive storytelling skills
• Familiarity with AI/ML & Agentic concepts, even if not hands-on

About NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.