Product Manager, Wallet

Role Description

You will be joining the Wallet team, working closely with Payments, Design, Engineering, Finance, Analytics, Trust & Safety, and our broader Guest Experience organization to build the financial home for every Airbnb guest.

We are seeking an exceptional product leader to define and build Wallet — Airbnb's new financial hub for guests. Wallet will transform how guests manage their financial relationship with Airbnb, bringing together payment methods, stored value, credits, and spending features into one trusted, engaging place that guests return to between trips — not just at checkout.

You will drive the product vision and roadmap for Wallet end-to-end:

• Lead the product vision, strategy, and roadmap for Wallet.
• Build the core Wallet experience: payment method management, spending power visibility (credits, stored value, refunds), and personalized financial communication.
• Drive engagement on Wallet surfaces during and between trips.
• Partner with Payments Engineering to expand the payment methods and financial capabilities available to guests across global markets.
• Collaborate closely with platform product managers who build the payment and financial infrastructure Wallet sits on.
• Work closely with Checkout to ensure Wallet and payment setup reduce friction at the moment of booking.
• Design and run A/B experiments to optimize conversion and engagement.
• Collaborate with Design to create guest-facing financial experiences that feel delightful and trustworthy.
• Work with Trust & Safety, Fraud, and Finance to ensure payment flows are secure and compliant globally.
• Define goals with clearly measurable OKRs and build cross-functional and executive alignment across Product, Engineering, Design, Finance, and Legal.
• Inspire teams and leadership to support a long-term Wallet vision.

Qualifications

• 8+ years of product management experience, with deep experience building consumer-facing wallet, stored value, or digital financial products.
• Proven track record making a financial product feel engaging and valuable beyond a utility.
• Strong understanding of the payments ecosystem: card networks, digital wallets, BNPL/installments, local payment methods, and emerging payment rails.
• Experience shipping payment method expansions or new payment capabilities at consumer scale.
• Demonstrated success driving checkout or transaction conversion improvements through experimentation and data-driven iteration.
• Strong design sensibility; experience partnering closely with design teams.
• A collaborative working style with platform product teams.
• Demonstrated success building cross-functional alignment across Engineering, Design, Finance, Legal, and Payments stakeholders.
• Experience working on consumer products at global scale.
• Excited to drive execution across large cross-functional teams in a fast-paced environment.
• Desire to do individual contributor product management work with a bias toward experimentation and iteration.

Requirements

• Strong understanding of the payments ecosystem.
• Experience shipping payment method expansions or new payment capabilities.
• Demonstrated success driving checkout or transaction conversion improvements.
• Strong design sensibility and experience with financial UX.
• Collaborative working style with platform product teams.
• Experience working on consumer products at global scale.

Benefits

• Base pay range: $200,000 — $240,000 USD.
• Bonus, equity, benefits, and Employee Travel Credits may be available.

Company Description

Airbnb was born in 2007 and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.