Medical Front Office - Patient Service Specialist - KORT - Float

Patient Service Specialist

Location: Nicholasville, KY (Brannon Road)

Type of Employment: Fulltime (FLOAT)

Schedule: Weekdays (7am to 4pm OR 8am to 5pm OR 9am to 6pm)

Compensation: Starting at $16/hour (pending experience) + $1000 sign on bonus

This is a FLOAT position, which requires traveling between teams/centers in the greater Lexington area.

Reliable transportation and a clean driving record is preferred.

When patients enter our outpatient physical therapy center in Nicholasville, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.