Patient Services Coordinator Sr - Ophthalmology

Patient Services Coordinator Senior/UKHC

Job Title - Patient Services Coordinator Senior/UKHC

Working Title - Patient Services Coordinator Sr - Ophthalmology

Department Name - MG102:MG CLINICAL PRACTICE OPHTH (PB ONLY CC

Work Location - Lexington, KY

Grade Level - 08

Salary Range - $19.00-30.09/hour

Type of Position - Staff

Position Time Status - Full-Time

Required Education - AA

Required Related Experience - 4 yrs

Required License/Registration/Certification - None

Physical Requirements - Sitting for long periods of time

Shift - Days

Job Summary - This position is critical to ensure efficient clinic operations for onsite and integrated clinics and associated outreach. Will be responsible for supervision of all registration and scheduling coordination staff. Work with all staff to assess, plan and implement clinic operations to ensure optimum patient experience. This position will provide administrative and clinical support while focusing on customer service and a positive patient experience. This position will have direct reports.

Skills / Knowledge / Abilities - MS office, Excel, EPIC

Does this position have supervisory responsibilities? - Yes

Preferred Education/Experience - Associate's degree or equivalent experience. Experience with medical front office tasks such as registration, scheduling, and customer service. Leadership or supervision experience is preferred but not required.

Deadline to Apply - 10/06/2026

Our University Community - We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

1. * Please indicate the number of years of paid work experience you have been directly responsible for patient registration.
• None
• More than 0, up through 1 year
• More than 1 year, up through 3 years
• More than 3 years, up through 5 years
• More than 5 years
2. * How many years of paid work experience do you have supervising personnel, including doing performance evaluations and corrective action?
• None
• More than 0, up through 1 year
• More than 1 year, up through 3 years
• More than 3 years, up through 5 years
• More than 5 years
3. * What electronic systems have you used to register patients and verify insurance? (Open Ended Question)
4. * Describe your most recent supervisory role, including scope of responsibility. How many employees did you manage? (Open Ended Question)

Applicant Documents

1. Resume
2. Cover Letter