Assistant Manager

Teen Impact has teamed up with the Rachel’s Challenge Program, which is a foundation formed after the Columbine High School shooting in 1999, in Columbine, Colorado. Rachel Scott was the first student to be shot and killed on that frightful day. Her family, in hopes to prevent any further shootings, talk to 100,000 students each week on the importance of eliminating prejudice, daring to dream, choosing good influences, using kind words and actions, and starting a chain reaction. With the partnership of the Utah PTA, and with The Rachel’s Challenge Program, high schools around the country now share in the useful qualities of the magazine. Job Description The primary responsibility of the Assistant Manager is to assist with overseeing the day to day operations. All duties are to be performed in accordance with all policies, practices, and procedures. Essential Duties and Responsibilities Responsible for overseeing and coordinating all aspects of daily operations on assigned shift Supervision of staff including interviewing, training, employee development, staffing, scheduling, performance reviews and employee relations matters Ensure all staff is knowledgeable and held accountable for all policies/procedures, guest service standards, sequence of service, cleanliness standards and property maintenance Responsible for revenue, property and labor control management Maintain effective inventory control, ordering, cost of goods, and asset protection Ensure proper completion and distribution of reports Monitor and maintain overall cleanliness of the property Monitor and ensure adherence of staff to all policies and procedures Communicate with staff all property and DTP information in a timely manner Maintain short-term and long-term financial goals set by the General Manager Ensure high-level of guest service/ hospitality in all aspects of operations; including necessary sequence of service, and guest service training Qualifications Excellent customer service and interpersonal skills Excellent written and verbal communication skills Proven track record growing and developing a successful team Attention to detail and operational awareness Ability to prioritize and delegate projects in a fast paced and dynamic working environment Able to effectively communicate in English in both the verbal and written form Ability to work flexible hours/ late nights and weekends Working knowledge of Microsoft Office and POS systems Ability to create a fun and exciting work environment for team members while promoting business growth High School Diploma required Prior working knowledge of customer service standards and procedures required Additional Information Opportunity for growth and advancement commensurate with performance Paid vacation Starting salary depends on experience #J-18808-Ljbffr SmartRecruiters, Inc.