Student Employment - Specialist I, Financial Aid

Job Summary

Responsible for assisting students with the financial aid processes, questions, and performing office functions relative to the receipt of financial aid documents. Customer Service functions include: explain financial aid policies and procedures, assist students and others at the Financial Aid Office front-desk, help students complete FAFSA applications, assist students and staff with financial aid problems and concerns, refer students and others to the proper offices or persons for assistance. Clerical functions include: receive and screen financial aid documents, file student records, data entry, scanning and imaging, indexing scanned documents. Must be consistently on time and reliable in work attendance.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Excellent interpersonal skills, (customer service, written and oral communication.) General Office and Data Input experience. Adaptable to frequent change, function well in a high-stress environment. Knowledge of Banner, Etrieve, and Microsoft Suite preferred. Knowledge of Title IV Financial Aid and FAFSA application process preferred. Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Minimum Qualifications

Must have work-study offer on award notification.

Preferred Qualifications

Financial Aid knowledge, Student Services experience. Knowledge of Microsoft programs, computer skills. Good communication skills.

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education. Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options. This position is subject to a successful completion of a criminal background check.