Senior Customer Project Manager

Senior Customer Project Manager Join us as a Senior Customer Project Manager, where you'll lead customer projects from order conversion to completion. You'll manage internal and external communication and project timelines while ensuring quality delivery and building lasting customer relationships across diverse environments. This role is hybrid, two days per week in any of the following locations: Irvine, Houston, Dallas, Chicago, Nashville, Boston, Andover, St. Louis, Foxboro, or Louisville - You must currently live there or be willing to relocate there on your own.

What will you do?

• Lead end-to-end execution of customer projects, ensuring on-time delivery with full compliance to quality standards
• Drive project timelines, assess risks, and identify opportunities to enhance project outcomes and customer satisfaction
• Foster strong stakeholder and customer relationships through proactive communication and collaboration

What are the key skills we are looking for?

• Prioritization — balancing competing demands across multiple projects and stakeholders
• Analytical thinking — assessing project data to make informed decisions and identify improvement areas
• Communication — keeping internal and external teams and customers aligned throughout the project lifecycle
• Customer orientation — ensuring project delivery meets customer expectations and builds trust
• Decision making — independently determining methods, tactics, and processes under general guidance
• Digital literacy — leveraging tools and platforms to track progress and report outcomes
• Project management — coordinating schedules, resources, and deliverables across the full lifecycle of a project
• Operational efficiency — streamlining execution to reduce costs while maintaining quality

What qualifications will make you successful?

• Experience managing a high volume of customer product orders and complex projects while serving as the primary liaison between distributors, manufacturing plants, and sales teams to ensure timely communication, issue resolution, order fulfillment, and customer satisfaction.
• Strong problem-solving abilities with confidence working independently under general guidance
• Collaborative approach with the ability to influence and align cross-functional teams
• Detail-oriented mindset with a commitment to compliance, quality, and safety
• Adaptability and resilience in managing dynamic, fast-paced project environments

What's in it for me?

• High-visibility role where your work directly impacts customer success and business outcomes
• Collaborative culture that supports continuous learning and professional development
• Opportunities to guide diverse teams and expand your project leadership capabilities
• Supportive environment that values continuous improvement and professional growth

Preferred Qualifications

• Bachelor's degree or equivalent professional experience
• 5+ years of experience in project coordination, project management, customer operations, order management, sales operations, customer service, or related fields
• Experience supporting customer-facing projects in manufacturing, electrical distribution, construction, industrial, or engineering environments
• Experience working with distributors, contractors, manufacturing plants, or supply chain operations
• Familiarity with project lifecycle management from order receipt through delivery

What's in it for me?

• Lead meaningful projects that directly impact customer success and organizational performance
• Work with diverse teams across technologies and geographies in a collaborative environment
• Grow your career with opportunities to expand your expertise and leadership capabilities
• Be part of a team that values quality, innovation, and continuous improvement

Ready to drive project excellence? We'd love to hear from you! At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue
• +9% organic growth
• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.