Systems Analyst 3

Systems Analyst 3 
Telework
12 months
Pay Rate: $79-$83/hr.

I.  DESCRIPTION OF SERVICES

Our client requires the services of 1Systems Analyst 3 

Position Requirements . The Work includes, but is not limited to, the following:
· Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
·Responsible for ensuring the CAPPS HR/Payroll Requirements, Procedures, Development, and Testing from the CAPPS Managed Services vendor meet the CAPPS written procedures, coding standards, and follow the CAPPS System Development Lifecycle.
· Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
· Responsible for submitting and tracking all WCAG accessibility waivers, including but not limited to:
Coordinate testing efforts for compliance with client.
Waiver submissions as required by client.
Actively tracking requests submitted to the vendor requesting a resolution.
Actively tracking system (CAPPS) coding/configuration once the resolution is available.
Renewing waivers upon expiration if solutions have not been provided or installed.
· Responsible for providing oversight for the functional and technical design walks, including, but not limited to:
Analyzing business processes and current system workflows to assess ERP design fit.

Reviewing functional designs, specs, and integration docs to identify technical gaps.

Evaluating upstream/downstream dependencies to ensure architectural alignment.

Preparing technical scenarios and test cases to validate system behavior.

Assessing designs for performance, security, scalability, and data quality impacts.

Providing concise technical feedback during design walks, highlighting risks and dependencies.

Supporting design reviews to ensure accuracy and readiness for development and testing.
· Responsible for reviewing developed code for compliance with client-defined requirements and validating code comparisons prior to migration to ensure adherence to all established standards.
·Provides Level 2 Service Desk duties, inclusive of, but not limited to, ticket handling for complex issues, in-depth troubleshooting, well-documented analysis, and basic configurations following an established and auditable process. All work is done in cooperation and collaboration with a Managed Services vendor that is responsible for all Level 3 duties.
·Performs all duties following client’s processes, policies, and procedures within project scope and on schedule in accordance with milestones, deliverables, and due dates.     
·Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks.  Established processes and procedures must be followed.
·Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
·Actively responds to and maintains customer ticket requests via the CAPPS Service Desk with current information and statuses, including but not limited to interface issues, IP Whitelisting, client's EFT server connectivity, agency transfer files, batch failures and all related technical tasks across the agencies.
·Participates in Disaster Recovery and Upgrade Testing activities.
·Plans, designs, develops, implements, supports, and maintains the information technology security measures to safeguard system information.
·Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. Any enhancements, process changes, or system fixes consider security, availability, processing integrity, confidentiality, and privacy as solutions are suggested, approved, and implemented.
·Performing other related Work as assigned.

II.  CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years	Required/Preferred	Experience
10	Required	Extensive Texas public sector experience, directly working for or supporting a Texas state government agency
10	Required	Extensive experience performing technical activities in support of client's  application systems
10	Required	Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross functional communication
10	Required	Experience preparing materials for and conducting executive-level presentations
10	Required	Experience performing technical project management activities in support of CAPPS program
10	Required	Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
10	Required	Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies
10	Required	Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher
10	Required	Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances.
8	Required	Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes.
10	Preferred	Experience with software and hardware management industry best practices
10	Preferred	Experience with legacy Statewide Financial Systems production support activities
10	Preferred	Experience developing technical specifications to support IT procurements