Enterprise Resources Planning Analyst-W2

JOB SUMMARY

Analyzes and evaluates user business needs to assist in the development and implementation of best-practice Enterprise Resource Planning (ERP) application configuration. Designs business solutions within the confines of ERP applications and performs project management activities. Identifies and efficiently solves business issues on a wide variety of ERP applications. Develops scope of work for modifications and/or enhancements.

RESPONSIBILITIES

• Performs research, analysis, design, testing, integration, maintenance, support, and troubleshooting tasks in support of ERP applications.
• Designs business solutions within ERP applications.
• Identifies and solves business issues across ERP applications and modules.
• Performs project management activities.
• Develops scope of work for enhancements.
• Writes requirements specifications and documentation.
• Supports day-to-day business processes and troubleshooting.
• Coordinates with vendors and internal stakeholders.
• Assists with QA testing and process optimization.
• Serves as ERP subject matter expert.

QUALIFICATIONS

Knowledge, Skills & Abilities

• Proficient knowledge of ERP applications and business processes.
• Project management, facilitation, and change management skills.
• Ability to solve complex problems and lead others.
• Strong communication and documentation skills.
• High school diploma or equivalent.
• Four years of ERP (Associate level), Seven years of ERP (Sr) application support experience.
• Associate degree may substitute for one year.
• Bachelor's degree may substitute for two years.

Preferred Education & Experience

• Bachelor's degree in related field.
• Two years public sector experience (Associate), 3 yrs (Sr.).
• Experience with ReportsNow, Excel, Microsoft BI, BI Publisher, or similar tools.

Licenses/Certificates

• CAPM, Agile, ADKAR, or equivalent certifications preferred