Parts Specialist

PRIMARY RESPONSIBILITIES:

• Greets customers and takes orders in person and over the phone
• Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction
• Completes sales by entering purchased items in to the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
• Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached
• Stocks items by unpacking and placing items into bins and on shelves
• Executes freight claims for damaged goods
• Receives returned items by inspecting them and then returning payments
• Assists with shipping and receiving, when needed

knowledge, education and/or experience:

• Requires a high school diploma or general education diploma (GED)
• Valid driver’s license
• Previous parts or automotive industry experience preferred
• One to two years of counter experience preferred
• Forklift experience a plus

skills:

• Excellent communication skills
• Excellent phone skills

abilities :

• The ability to multi-task

BENEFITS

• Competitive compensation
• Health, dental, and vision Insurance
• HSA with company matching
• 401(k) with company contribution
• Company-paid life and short-term disability insurance
• Long-term disability insurance
• Holiday pay and PTO