Tech Lead Java developer with Amazon Connect/ Lex experience
Shrive Technologies LLC
Experience with automation and scripting (e.g., Java or GoLang) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self‑service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation. #J-18808-Ljbffr Shrive Technologies LLC
Vacancy posted 3 days ago
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