HR Business Partner

Human Resources Business Partner (HRBP)

Location: Rome, NY (Hybrid)

Salary Range: $75,517.30 - $94,396.62 actual rate will depend on experience

Status: Exempt

At AmeriCU Credit Union, our mission is to build connections and provide our members with the right financial services to live life, dream big, and achieve financial success. We're looking for a Human Resources Business Partner (HRBP) who will play a key role in supporting our leaders and strengthening our MVP-One Team culture.

In this role, you'll act as a trusted advisor-partnering with leaders to support employees throughout the full lifecycle, drive engagement, and help foster a positive, accountable, and high-performing workplace.
What You'll Do

Employee Relations & Workplace Support

• Serve as a primary contact for employee relations matters
• Partner with leaders on performance concerns, conflict resolution, and workplace issues
• Support investigations, corrective actions, and documentation
• Ensure consistent and compliant application of HR policies
• Promote a respectful and inclusive work environment

Leadership Coaching & Development

• Coach and support leaders in performance management, engagement, and communication
• Provide guidance on handling difficult conversations
• Build leadership capability through ongoing development
• Reinforce accountability and consistency across teams

Business Partnership & Strategic Support

• Align HR support with business goals and workforce needs
• Provide insights on engagement, retention, and workforce trends
• Support organizational change and workforce planning efforts
• Analyze HR data to identify trends and recommend actionable solutions
• Guide leaders on role alignment, career progression, and compensation practices

Employee Experience & Engagement

• Partner with leaders to enhance employee engagement and retention
• Support action planning based on feedback and engagement data
• Contribute to a culture where employees feel valued and supported

HR Programs & Cross-Functional Collaboration

• Support initiatives across Talent Acquisition, Performance Management, Total Rewards, and Learning & Development
• Collaborate with HR team members to ensure consistency across the employee lifecycle
• Assist with onboarding, communications, and organizational initiatives

Compliance & Risk Management

• Ensure compliance with employment laws and regulations
• Partner with leadership to mitigate risk and support sound decision-making
• Support audits, reporting, and HR process reviews

Continuous Improvement

• Identify opportunities to improve HR processes and tools
• Contribute to building a more efficient, proactive HR function

What We're Looking For

• Strong experience in HR business partnership, employee relations, or generalist roles
• Ability to coach and influence leaders at all levels
• Strong problem-solving and conflict resolution skills
• Experience working with HR data to drive decisions
• Working knowledge of employment laws and best practices
• Strong communication, collaboration, and relationship-building skills

Why Join AmeriCU?

At AmeriCU, we live our values every day. We encourage our team members to provide feedback, act with integrity, and connect with one another to move our mission forward. Do the right thing-and you'll be supported.

About AmeriCU Credit Union

AmeriCU is a not-for-profit credit union based in Rome, NY with over $3 billion in assets and serving more than 200,000 members across Central New York and beyond. For over 75 years, we have remained committed to our members, employees, and communities.

We are proud to have been recognized as one of the Best Companies to Work for in New York State and named by American Banker as one of the Best Credit Unions to Work for in the United States.

Learn more:

Pay Range: $75,517.30 - $94,396.62 per hour