District Manager - Jared Jewelers - Atlanta, Georgia Area
Signet Jewelers Limited
District Manager – Jared Jewelers (Atlanta, Georgia) Reports to the Vice President of Regional Operations. Oversees 8–16 stores. Responsibilities People Multi‑unit leader responsible for the selection and direct supervision of multiple store managers across a district. Communicates performance expectations and ensures all team members understand the impact of their performance on company success. Monitors progress and learning of team members and evaluates performance against standards. Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development. Conducts regular site visits to supervise, ensure communication, and monitor operations and consistency with company values and business objectives. Assesses district talent needs to drive results. Creates and implements action plans to develop or recruit talent and ensure continuous availability of staff needed to meet business objectives. Ensures accuracy of employee data in system records. Ensures a compelling onboarding experience for all team members through holistic training plans based on business reporting, customer feedback, and in‑store observations. Ensures all team members complete required training and education to comply with risk management initiatives. Leadership Supports strategic growth objectives through recruitment, hiring, evaluating, training, developing, and retaining a productive and highly engaged team. Drives technology adoption through active engagement, monitoring, and coaching. Monitors the quality of execution of communication vehicles such as Voice of Customer. Builds a bench of future leaders through skill development, coaching, and leadership development, creating growth and succession planning opportunities. Assures the company’s diversity, equity, and inclusion initiatives and culture are maintained and goals are achieved through proactive involvement in recruiting, selection, and promotion processes. Ensures a superior employee and customer experience while maintaining compliance with all applicable regulatory and company requirements. Uses resources to plan effective strategies and develop action plans using all reporting resources. Implements initiatives that change behaviors to produce results. Interprets and implements company policies and procedures and directs activities of the assigned region to maximize returns on investment and increase productivity. Collaboration and Teamwork Serves as an advisor and subject‑matter expert to the assigned district and various business areas. Interacts with all levels of the organization to manage business operations. Acts as a brand ambassador. Demonstrates a passion for caring through interactions with team members, guests, families, vendors, and business partners. Communicates directly with departmental representatives in the Store Support Center to provide feedback, make recommendations, answer questions, foster an environment of open communication, and accomplish shared objectives. Collaborates with Signet district managers in the same mall or vicinity to foster open communication, efficient use of resources, and shared objectives. Builds mutual trust and fosters collaboration among business peers and partners. Performance Promotes and reinforces corporate expectations for brand, culture, and performance. Coaches store managers and team members to instill understanding of brand image and standards. Ensures consistent representation of brand in customer interactions and execution of store visuals and marketing. Sets actionable goals for self and others that define long‑term success. Visits stores to validate understanding and application of procedures, initiatives, and policies against brand image and expectations. Supports and communicates the strategic relevance of corporate initiatives and executes corporate plans to produce desired results. Asks questions to ensure full understanding of strategy and process and helps the team understand how goals will be achieved. Visits stores to identify successes and opportunities for improvement. In partnership with the store manager, recognizes strengths and identifies root causes of operational and team issues. Coaches store manager and/or team members to address and correct issues. Participates in resolution of customer and team member complaints and legal matters in collaboration with internal legal counsel to reduce expenses. Monitors operating and financial results against plans and budgets. Ensures compliance with company policies and practices. Conducts self in a manner that earns goodwill and respect from customers and employees. Adheres to and ensures compliance with all employees to the company’s standards of conduct and business ethics. Strategy and Innovation Acts as a strategic influence in the growth and development of the organization through thought leadership, urgency in responsiveness, and appropriate action. Provides quality input into sales, profit, and capital budget planning processes. Identifies trends and opportunities by assessing competitive threats and available resources to plan effective strategies and develop action plans. Implements initiatives that change behaviors to produce results. Performs additional duties and projects as assigned. Maintains consistent, regular scheduled attendance. Qualifications Education: Bachelor’s degree required or comparable job experience. Valid driver’s license and proof of insurability required. At least 5 years of relevant experience, including 2+ years managing a multi‑site team. Minimum 4 years of management experience leading a department, including hiring, developing, motivating, and directing people. Preference for candidates who are Diamond Council of America (DCA) certified. Must possess advanced proficiency in MS Office and other business, technology, and communication tools. Advanced presentation skills to train, develop, and engage direct reports in person and virtually. Strong interpersonal skills to build relationships of trust and respect with direct reports and business partners. Strong problem‑solving and conflict‑management skills to support internal and external customers. Professional appearance and communication via email, social media, video conference, telephone, and text. Experience with company software such as Reflexis and Workday preferred. Travel up to 80% of the time for business purposes. On‑call 24/7 required; flexible working style necessary. Ability to maintain a high level of confidentiality. Bilingual language skills are a plus. #J-18808-Ljbffr Signet Jewelers Limited
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