Account Manager - Parking Operations

Por favor, desplázate hacia abajo para ver la versión en español Park your career here, with Propark Mobility! Account Manager - Parking Operations Salary Range $80,000.00 Annually, plus Incentive Bonus Potential up to 15% of salary Work Modality In Office Schedule Full-time Location West Hollywood, CA Applications will be accepted until job is closed. Ideal Experience This position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset. Progressive management experience with front-line team oversight Established experience with scheduling and payroll is a plus Bachelor’s degree with a concentration in business is helpful but not required. Skills and Abilities we are searching for You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries. You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful. Your friends describe you as trustworthy, loyal and dependable. You are self-sufficient, resourceful and decisive. You see a challenge as an opportunity and are looking for a position with a chance for growth. You have a flexible schedule meaning that the position may require working weekends and holidays. You have impeccable conversational and written communication skills. You have an exceptional way with people and you achieve extraordinary results. Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP What We Offer Compensation and Benefits Fantastic opportunities for career growth - we always look to promote from within first! Free Parking!!* Competitive salary that is commensurate with experience, plus incentive bonus potential. Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday! Priority driven culture that is supportive, engaging, empowering and celebratory. A company that values diversity, inclusion, and belonging. The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives. Learning opportunities through our internal training program - Propark Think Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance! Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7 Who We Are We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal create the perfect parking moment for every guest. As Account Manager, you will Develop and train supervisors and line-level employees. Review and approve work schedules to ensure adequate coverage while minimizing expenses. Develop and maintain strong client relations and attend client meetings. Assist supervisors in handling customer complaints and day-to-day operational issues. Manage and submit employee, operations, and payroll reports. Oversee the customer service program to ensure customer satisfaction. Develop budgets and monitor financials to meet business goals. Review and evaluate audits to ensure integrity of revenue control. Ensure compliance with company policies and procedures, as well as those of our client. Respond to operational issues when needed (at times, after normal business hours). Maintain the highest professional and ethical standards for both our organization and our client. ** Free parking while working at your assigned Propark location(s). Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Gerente de Cuenta - Operaciones de Estacionamiento Rango salarial $80,000.00 - $85,000.00 anuales, acorde con la experiencia, más un bono de incentivos potencial de hasta el 15% del salario Modalidad de trabajo Presencial Horario Tiempo completo Ubicación West Hollywood, CA Las solicitudes serán aceptadas hasta que el puesto sea cubierto. Experiencia ideal Experiencia progresiva en gestión con supervisión de equipos de primera línea Experiencia comprobada en programación de horarios y nómina (deseable) Licenciatura con concentración en negocios es útil, pero no obligatoria Habilidades y capacidades que buscamos Eres una persona motivada, dispuesta a asumir nuevos retos, con experiencia en gestión dentro de las industrias de estacionamiento, servicio al cliente y/o hospitalidad. Eres una persona práctica, organizada, honesta y reflexiva, que “se arremanga y hace que las cosas sucedan”. Tus amigos te describen como confiable, leal y responsable. Eres autosuficiente, ingenioso(a) y decisivo(a). Ves los desafíos como oportunidades y buscas un puesto con posibilidades de crecimiento. Tienes disponibilidad de horario flexible, ya que el puesto puede requerir trabajar fines de semana y días festivos. Posees excelentes habilidades de comunicación verbal y escrita. Tienes una habilidad excepcional para tratar con las personas y logras resultados extraordinarios. Excelentes habilidades informáticas, incluyendo Microsoft Office (Word, Excel, PowerPoint y Outlook) y ADP Lo que ofrecemos Compensación y beneficios Excelentes oportunidades de crecimiento profesional ¡siempre buscamos promover desde dentro primero! ¡Estacionamiento gratuito!* Salario competitivo acorde con la experiencia, más potencial de bono por incentivos. Generosas políticas de tiempo libre días festivos, vacaciones, bienestar y ¡un día libre adicional por tu cumpleaños! Cultura orientada a prioridades, solidaria, participativa, empoderadora y celebratoria. Una empresa que valora la diversidad, la inclusión y el sentido de pertenencia. La oportunidad de trabajar en un entorno divertido y progresista, donde se brinda una dirección clara y luego se empodera a cada persona para cumplir sus objetivos. Oportunidades de aprendizaje a través de nuestro programa interno de capacitación Propark Think. Excelente paquete de beneficios, que incluye seguro médico, dental, de la vista y 8 seguros complementarios, ¡incluido seguro para mascotas! Programa gratuito y confidencial de asistencia al empleado (EAP), que ofrece apoyo y recursos a empleados y sus familias las 24 horas del día, los 7 días de la semana. Quiénes somos Hacemos que cada día sea grandioso, juntos. Creamos un ambiente laboral emocionante con una cultura enfocada en apoyarnos y celebrarnos mutuamente. Nuestros colaboradores disfrutan de un entorno positivo, profundamente comprometido con nuestro sencillo objetivo principal crear el momento perfecto de estacionamiento para cada huésped. Como Gerente de Cuenta, tú Desarrollarás y capacitarás a supervisores y empleados de nivel operativo. Revisarás y aprobarás horarios de trabajo para garantizar una cobertura adecuada minimizando costos. Desarrollarás y mantendrás sólidas relaciones con los clientes y asistirás a reuniones con ellos. Apoyarás a los supervisores en la gestión de quejas de clientes y asuntos operativos diarios. Gestionarás y presentarás informes de empleados, operaciones y nómina. #J-18808-Ljbffr Propark Mobility