Sales Specialist/Customer Service Representative

Job Description

Job Description

Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes:

Exceptional interpersonal and relationship building skills

Strong verbal and written communication skills

Strong organizational skills and the ability to multi-task

Ability to manage stressful or unusual situations to maintain good customer service

Candidates ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience.

Excellent training sessions are provided

What you will do:

Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants.

Provide excellent customer service in all customer contact situations

Meet all sales and service standards

Complete administrative tasks including daily lists to assist the office

Assist branch with returning and turnaround of vehicles as needed

Perform other job duties as assigned to meet the business needs

High performance will lead to job promotion and pay raise.

About you:

High school diploma or GED

Minimum 1-year customer service or sales experience

Must have a valid driver's license with a clean driving record

Experience meeting sales quotas or working in highly commissioned positions preferred

Ability to follow defined service and sales processes

Must be willing to wear company uniforms

Ability to communicate in English, Speaking other languages including Spanish is a plus

Position available at LGA, JFK, and Newark airport locations.

Flexible schedule
$18 - $20 per hour plus commission up to $3000 for a month