Retail Supervisor Full Time

Retail Supervisor-Events

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Responsibilities include recruiting, supervising and motivating employees; developing them to deliver on our client's expectations; training Events Specialists on company processes, policies, procedures, and position responsibilities; ensuring quality execution by conducting audits and work-withs of Event Specialists and developing event execution skills and knowledge while ensuring Food Safety practices are maintained; communicating with store management about the upcoming events and the execution of past events in their store; being the point of contact for all events being conducted in the store; assisting Event Specialist with event kits, materials and tools as needed; monitoring and managing expense metrics such as payroll time entries and additional expenses; managing execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met; rescheduling events as needed in a timely manner to maximize our on-date, on weekend and total execution results; sharing competitive knowledge and best practices with team; communicating effectively, developing and maintaining a strong working relationship with field support, recruiting and client services; maintaining a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair; inspecting company equipment on a regular basis to ensure proper maintenance.

Qualifications include an Associate Degree and/or Technical Diploma or one to two year's related experience and/or training; or equivalent combination of education and experience; ability to use and navigate on a company provided computer and mobile device applications and internal systems; proficient skills with MS Office Suite programs; a valid driver's license; a National Registry of Food and Safety certification required within 30 days of employment if not already certified; local Food Handlers permit if required; this position has direct supervisory responsibilities with approximately 10 50 employees; retail store environment; local travel may be required; the associate will be regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear; visual ability to read instructions and perform events; stoop; kneel; crouch; climb; balance; lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds); push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves; be in contact with cleaning supplies; English is the primary language skill; however, bilingual skills may be required based on business necessity.