Customer Services Representative

Job Description

Job Description

We are seeking a dedicated and motivated customer service representative to join our team in Maple Lake, MN. This role is essential in providing excellent service to our customers, dealers, and business partners by processing orders, managing inquiries, and ensuring a smooth and efficient customer experience.
 

Location: Maple Lake, MN
 

Hours: 8 am – 4:30 pm, Monday – Friday
 

Wage: $19 – $22/hr. depending on experience 

Benefits of the customer service representative:

• Competitive pay
• Opportunity for cross-training
• Supportive team environment
• Clean and well-maintained facilities
• Health
• Dental
• Vision
• $25,000 Company-Paid Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• 401K

Duties of the customer service representative:

• Develop a thorough understanding of our product line to provide accurate and effective customer support
• Act as the main liaison for customers, business groups, dealers, and distributors
• Handle sales orders efficiently while delivering top-notch customer service
• Keep customers informed with timely shipping confirmations and status updates
• Manage warranty return requests with attention to detail and efficiency
• Assist with technical inquiries related to part numbers
• Maintain clear and prompt communication 

Requirements of the customer service representative:

• High School Diploma, GED, or equivalent required.
• 3+ years of customer service or account management experience.
• Proficient in Microsoft Office tools such as Word and Excel.

Additional Information:

Apply today! To learn more about this customer service representative position, contact Twin City Staffing.

EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.