Omnichannel Customer Experience Lead
Michaels Stores
Michaels Stores in Charlotte, NC seeks a Store Manager to deliver a customer-centric shopping experience. Responsibilities include managing front-end operations, adhering to company standards, and leading omnichannel processes. The ideal candidate will have retail management experience and strong leadership skills to assist and train team members effectively. There are opportunities for coaching, handling customer inquiries, and managing cash and inventory processes. #J-18808-Ljbffr Michaels Stores
- ...the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we've supported our communities... ...key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. Collectively...SuggestedPermanent employmentWork experience placementLocal area
- Life-Assist is seeking a Customer Care Manager to lead our Customer Care Department in Matthews, NC. The CCM will be responsible for recruiting... ...Customer Care Specialists to ensure an excellent customer experience across all communication channels. The ideal candidate will...Suggested
$114.72k - $172.08k
The Customer Experience (CX) Analytics Lead plays a central role in transforming customer feedback and data into clear, actionable insights that drive meaningful business improvement. Supporting Citi's Retail Bank and Citigold team as part of an interdisciplinary CX team...SuggestedFull timeShift work$61.4k - $100k
...job and more exclusive features. Overview The Onboarding Team Lead will oversee the team responsible for onboarding new business... ...data accuracy, and drive process improvements to enhance customer experience and ensure timely activation of new accounts. Responsibilities...SuggestedFull time$45k - $54k
The Shield Companies, a leading pest control company, is seeking a dedicated Customer Service Manager in Charlotte, NC. This role involves overseeing a team of... ...Service Representatives to ensure exceptional customer experiences while driving performance through coaching and...Suggested$16.5 per hour
...Victoria’s Secret & Co, you’ll join a world‑leading specialty retail brand recognized globally for... ...for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves...Local areaImmediate startFlexible hoursNight shiftWeekend work- ...orders from initiation to shipment and to be the primary contact for customers throughout the order lifecycle. You will work closely with factory teams, drive continuous improvement in customer experience, and ensure timely, accurate fulfillment while coordinating with...
- Maersk in Charlotte, NC is seeking a Senior Customer Experience Partner to support a rapidly growing global customer with time-sensitive transportation needs. You will coordinate air freight activities, manage exceptions, and ensure exceptional service delivery through...
- PrimeFlight Aviation Services is seeking a Customer Service Agent Lead in Charlotte, NC to supervise a team of customer service agents. Responsibilities include ensuring a smooth passenger experience, providing guidance, and maintaining compliance with regulations. The...Flexible hours
- CK Visuals is hiring a full-time bilingual Customer Service Team Lead. CK Visuals is a full-service, high-energy photography company specializing... ...service and written communication skills Extensive experience in client communication Supervisory experience required...Full timeWork at officeShift workDay shift
$16.5 - $20.75 per hour
Victoria’s Secret & Co. seeks a Customer Experience Lead in Charlotte, NC to drive top-line sales and lead associates. This role involves coaching and directing sales floor activities while ensuring operational excellence and maintaining brand standards. The ideal candidate...Hourly pay- Maersk in Charlotte, NC is seeking a Senior Customer Experience Partner to support a large-scale integrated Supply Chain Management operation. You will manage end-to-end logistics activities, leverage data and systems, and drive outstanding customer outcomes. As a trusted...
$22 per hour
Join to apply for the PT Customer Lead role at Food Lion 6 days ago Be among the first 25 applicants Join to apply for the PT Customer Lead... ...has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates...Full timeRemote workFlexible hours$45k - $54k
EcoShieldPest is looking for a Customer Service Manager in Charlotte, NC, to lead the team of Customer Service Representatives. This role focuses on ensuring... ...should have over 2 years of customer service experience and 1 year in a supervisory role. Full benefits and...- ...empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role The Team Lead will oversee and coordinate both the Customer Success Associate, Migration Focus,...Permanent employmentFull timeRemote workWork from homeShift work
- ...associates, supervise duties, and drive customer satisfaction while meeting budgeted sales... ...and KPI targets. In this role you will lead a team, mentor staff, maintain store standards... ...a fast, friendly, and seamless shopping experience for customers across all Front End #J-1...
- ...service center in Charlotte seeks a Service Advisor to facilitate customer engagement from inquiry through upfitting completion. This... ...showroom and digital standards are upheld. Candidates should have experience in customer service, strong communication skills, and the...
- ...NC. The ideal candidate will set the standard for exceptional customer service, support new team members, and manage operational activities... ...while embracing challenges and adapting to change. Experience in retail, strong communication skills, and a passion for design...Part time
$14.25 - $14.75 per hour
...impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt,...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Marshalls - 13540 Hoover Creek Blvd, Suite 900, Charlotte, NC 28273, United States of America [Department Manager] As a Customer Experience Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support...Immediate start
- ...Remote Customer Experience Coordinator We are seeking a Remote Customer Experience Coordinator in the Charlotte area to support clients in planning and organizing travel. This role is ideal for someone who enjoys helping others and delivering a positive, well-organized...For contractorsRemote workFlexible hours
$28 per hour
...About the role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team... ...process so consistently delivering a client-centric experience is crucial. This is a role that is heavily-focused on greeting...Hourly payFull timeImmediate startRemote workMonday to FridayFlexible hoursAfternoon shift- Store - CHLT-STONECREST, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer...Full timePart timeLocal areaNight shiftEarly shift
- Michaels Stores in Charlotte, NC is seeking a Store Manager to deliver a customer-centric shopping experience. This role requires leading front-end operations, ensuring compliance with Standard Operating Procedures, managing team performance, and delivering excellent customer...
- Horne Heating and Air Conditioning Inc. is seeking a Customer Success and Appointment Coordinator to facilitate homeowner interactions... ...ideal candidate has at least three years of customer service experience and strong #J-18808-Ljbffr Horne Heating and Air Conditioning...
$16 - $20 per hour
Customer Success and Appointment Coordinator Location: Charlotte, NC Employment Type: Full-Time Schedule: Four 10-Hour Shifts | 7:0... ...through Friday Compensation: $16.00 to $20.00 per hour, based on experience, plus monthly incentive opportunities Please apply online...Hourly payFull timeWork at officeMonday to ThursdayShift workWeekend work3 days per week- A global technology company in Charlotte, NC seeks a dedicated leader to drive customer experience strategy for the Americas. In this position, you'll ensure high-quality service and smooth operations across customer-facing teams, while collaborating closely with Sales...
- Join Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies...Work at officeRemote workHome officeFlexible hours
- Carolina CAT, located in Charlotte, North Carolina, seeks a Customer Experience Specialist to support its customer care culture. The role includes developing strategies to enhance customer interactions and ensuring a positive experience across the dealership. The ideal...
- ...Customer Solutions Coordinator Every advancementfrom the products we use to the medicines... ...them at the center of all we do: Lead with Safety: We uphold the highest safety... ...by regional leadership and the Customer Experience excellence team Serves as the primary...
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