Air Freight Customer Experience Lead | Global Operations
APM Terminals
Maersk in Charlotte, NC is seeking a Senior Customer Experience Partner to support a rapidly growing global customer with time-sensitive transportation needs. You will coordinate air freight activities, manage exceptions, and ensure exceptional service delivery through strong stakeholder management. The role demands responsiveness, organization, and clear communication across global teams. It offers exposure to international operations and opportunities for career growth within Maersk’s Customer #J-18808-Ljbffr APM Terminals
- Maersk is seeking a Senior Customer Experience Partner to support a rapidly growing global customer with time-sensitive air freight needs. You will coordinate between the customer, operations, and global stakeholders to ensure outstanding service delivery in a fast-paced...OperationsFreight
- Maersk is seeking a Senior Customer Experience Partner in Charlotte, NC to support a rapidly growing global customer with time-sensitive... ...between the customer, operations, and global stakeholders to... ...environment. You will coordinate air freight activities and drive...OperationsFreight
$70k - $75k
...Logistics Maersk is a global leader in... ...simplifying our customers' supply chains.... ...Senior Customer Experience Partner to support... ...between the customer, operational teams, and global... ...will coordinate air freight activities,... ...service improvement Lead communication...OperationsFreightFull timeWork at officeImmediate start- Maersk in Charlotte, NC is seeking a Senior Customer Experience Partner to support a large-scale integrated Supply Chain Management operation. You will manage end-to-end logistics activities, leverage data and systems, and drive outstanding customer outcomes. As a trusted...Operations
- Recycling and Customer Support Coordinator... ...manufacture industry-leading solutions and... ...turn. We are a global injection molding... ...Service, Sales, Freight, and Shipping & Receiving... ...customer experience, utilizing advanced... ...customer service, operational support, and environmental...OperationsFreightWork at office
- ...seeking a Key Client Director to lead one of our most strategic global accounts. You will own the commercial... ...growth across Ocean, SCM, Air, Ground Freight, eCommerce, and Heavy Bulky, and... ...with Client Program Directors and operations to align objectives with service...OperationsFreight
- DHL Global Forwarding is seeking an Air Export Agent in Charlotte, NC. The role involves coordinating air export... ...providers. Applicants should possess strong customer service skills and at least 6 months of experience in the air freight industry. DHL offers competitive...Freight
- ...Business Development Manager to enhance our global third-party logistics business in... ...Responsibilities include developing business in air/ocean freight forwarding, maintaining client plans,... .... Candidates should have 5+ years experience in 3PL, proven business development...FreightPermanent employmentContract workFlexible hours
$125k
...Development Manager - Air & Ocean Freight Location:... ...Opportunity Our client, a leading international... ...acquiring new customers and expanding... ...with operations, pricing, and customer... ...successful outside sales experience within... ...with a growing global organization Why...OperationsFreightWork at officeLocal area$140k - $180k
...Description Maersk is a global leader in... ...simplifying our customers’ supply chains.... ...Director (KCD) to lead one of our most strategic... ...(SCM), Air, Ground Freight, eCommerce, Heavy... ...Program Directors, operational leaders, and cross... ...For Significant experience managing large strategic...OperationsFreightFull timeContract work- ...Specialist III to manage import operations and enhance customer satisfaction. You will... ...brings 7+ years of experience in international transportation... ...transportation, particularly within freight forwarding. The role... ...in a well-established global company. #J-18808-Ljbffr...OperationsFreight
- ...International Ocean, Air & Customs Brokerage The Senior... ...responsible for the global sourcing, category... ...international ocean freight, air freight, and customs... ...and aftermarket operations. This role leads end‑to‑end category... ...8 or more years of experience in international logistics...OperationsFreightContract workTemporary workWork experience placementFlexible hours
- Your role As a Customer Service Representative... ...positive customer experience. The CSR plays a... ...smooth business operations from order entry through... ...of compressed air systems and... ...updates, pricing, lead times, product availability... ..., taxes, freight charges, or product...OperationsFreightWork experience placementWork at officeRemote work1 day per week
- ...with a passion for global trade, innovation... ...our Global Trade Operations Leader, a high-impact... ...role, you will lead a team of 4, create... ...partnerships with customs brokers, Governing... ...customs brokers, freight forwarders, and trade... ...industry experience such as U.S. Customs...OperationsFreight
- ...trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we'... ...we're committed to providing a work experience that helps our team grow to their full... ...documenting customer feedback, and help operational departments use this information to develop...OperationsPermanent employmentWork experience placementLocal area
- Michaels Stores in Charlotte, NC seeks a Store Manager to deliver a customer-centric shopping experience. Responsibilities include managing front-end operations, adhering to company standards, and leading omnichannel processes. The ideal candidate will have retail...Operations
- A global technology company in Charlotte, NC seeks a dedicated leader to drive customer experience strategy for the Americas. In this position, you'll ensure high-quality service and smooth operations across customer-facing teams, while collaborating closely with Sales...Operations
- Peak Support LLC seeks a Customer Escalation Specialist to resolve complex customer issues... ...drive improvements across the customer experience. This role serves as the primary... ...agents, partners with Product, Engineering, Operations, Quality, and Training teams, and...OperationsRemote job
$61.4k - $100k
...features. Overview The Onboarding Team Lead will oversee the team responsible for onboarding... ...drive process improvements to enhance customer experience and ensure timely activation of new... ...Bachelor’s degree in Business, Operations, or related field preferred 3+ years of...OperationsFull time- ...world. At Electrolux, a leading global appliance company, we strive... ...Global Logistics & 3PL Operations Manager is responsible... ...international ocean freight execution, manages customs brokerage escalations, and... ...chain. Minimum 3 years of experience in international ocean...OperationsFreightPermanent employmentContract workWork at officeLocal areaFlexible hours
- ...Financial Services Digital Customer Experience Strategy Leader, where you... ...the customer experience for leading financial institutions. You... ...journey transformations and operating models, and translating... ...inclusive work culture within a globally known group Private Health...OperationsWork at officeRemote workHome officeFlexible hours
- ...based on your skills and experience — talk with your... ...international logistics and customer service to support a... ...company’s export operations. This is a fully on-site... ...paperwork) Coordinate freight and container logistics... ...Get notified about new Global Account Specialist...OperationsFreightFull timeWork at office
$70k - $75k
Maersk is a global leader in integrated logistics... ...simplifying our customers’ supply chains.... ...a Senior Customer Experience Partner to support... ...Chain Management operation. This role will play... ...solutions Lead operational reviews... ...logistics, supply chain, freight forwarding,...OperationsFreightFull time- ...Description Description: Point Global Logistics is a global, independent freight forwarder and logistics... ...We are looking for an Air & Ocean Coordinator position... ...not mandatory ~2 years of experience in airfreight and ocean freight operations (required) ~1 year of logistics...OperationsFreightFull timeTemporary workCasual workWork at officeMonday to Friday
$94.4k - $266.3k
...need to modernize operations, accelerate growth... ...full strength of our global capabilities—deep... ...and utilization, customs filings, trade... ...solutions follow Oracle leading practices and are... ...family products experience. Minimum of 3 years... ..., execution, and freight settlement....OperationsFreightWork experience placement$150k - $200k
...Overview Maersk is a global leader in integrated... ...sustainability, and customer experience. With over 100,000 employees... ...America, where we operate at scale across... ...managed services, ground freight and transportation. The... ..., responsible for leading TA delivery across Transport...OperationsFreightFull timeContract work- A global logistics company is seeking a Senior Manager, Trade... ...growth initiatives in ocean and air volumes across specific... ...will have over 10 years of experience in the freight forwarding industry, proven... ...managing complex logistics operations. Join us in maximizing our...OperationsFreight
$90k - $120k
Redefining Global Logistics At Maersk, we’re... ...Manager to lead and evolve our strategic... ...most valued global customers. In this role, you... ...teams, driving operational excellence, enhancing customer experience, and delivering measurable... ...and Maersk Ground Freight (MGF) . What You’...OperationsFreightPermanent employmentFull timeContract workWork at office- ...Self-Checkout and Front End operations. You will hire, train and develop... ...supervise duties, and drive customer satisfaction while meeting... ...targets. In this role you will lead a team, mentor staff,... ...friendly, and seamless shopping experience for customers across all Front...Operations
- ...delivering mission-critical freight solutions when timing matters... ...You’ll be backed by proven operations, a proprietary tracking platform... ...a team committed to helping customers move freight with confidence... ...ensure exceptional customer experiences Staying informed on market...OperationsFreight
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