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Air Freight Customer Experience Lead | Global Operations

APM Terminals

Maersk in Charlotte, NC is seeking a Senior Customer Experience Partner to support a rapidly growing global customer with time-sensitive transportation needs. You will coordinate air freight activities, manage exceptions, and ensure exceptional service delivery through strong stakeholder management. The role demands responsiveness, organization, and clear communication across global teams. It offers exposure to international operations and opportunities for career growth within Maersk’s Customer #J-18808-Ljbffr APM Terminals

Vacancy posted 16 hours ago
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