Director, Learning & Development

Learning & Development Director

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Valeris, Valeris revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need.

Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products.

Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.

The Learning & Development Director position is responsible for the development, implementation, and maintenance of training materials and programs for everything from new hire training to career progression training in a fast-growing, dynamic environment. You will deliver new hire and refresher training to one or more HUB programs; additionally, then you will coordinate the planning and delivery of programs that require SMEs/Specialists.

Responsibilities

• Plan the implementation and facilitation of training programs, material production and distribution for one or more HUB programs
• Using established models, develop training materials and evaluation processes for new-hire, upgrade, and refresher training
• Coordinate logistical support, course development, delivery, evaluation, process measurements, and cost management for program launch, as well as on-going training for assigned team(s)
• Coordinate with the role's supervisor in the development of strategic training plans for HUB team(s)
• Communicates routinely with program managers and QA/QC to continuously evaluate the training needs of the assigned HUB team(s), and plans new or upgrade training programs
• Plan delivery of new/upgrade systems training by coordinating with Manager, Technical Training or by developing/delivering the training for the assigned HUB team(s)
• Analyze the need for additional training staff; communicate requirements with cost/benefit analysis to the supervisor
• Hire and manage staff of Training Associates, provide performance feedback and conduct performance evaluations
• Build solid cross-functional relationships within the company
• On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
• Ensure all SOPs are followed with consistency
• Conducts miscellaneous tasks or projects as assigned

Qualifications

• Bachelor's degree or equivalent work experience strongly preferred; and 3-5 yrs experience working in the pharmaceutical industry preferred
• At least three years' training experience required; with previous training leadership experience preferred
• At least one year of Reimbursement Case Management experience
• Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others
• Excellent presentation and communication skills, both verbal and written
• Ability to work in a fast-paced, time-sensitive and ever-changing environment while maintaining enthusiasm while training
• Ability to coach, counsel, and support the professional growth of a team of training professionals
• High learning agility with respect to computer literacy, including competency with Microsoft Office software especially PowerPoint and Excel
• Experience using Adobe Captivate to develop basic e-learning modules a plus

Why Work for Valeris?

We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
• Paid Time Off (PTO) and Sick Leave to support work-life balance
• Team members receive nine paid holidays plus two floating holidays
• Opportunities for advancement in a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
• A mission-driven, inclusive culture where your work makes a meaningful impact

Our Commitment to Equal Opportunity

At Valeris, we don't just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.