Technical Services Rep - Paint/Coatings

Job Description

Job Description

Qualifications:

Technical Service Specialist
Start Time: shift: 6:00AM
End Time: 3:30PM

Job Description:
An Axalta Technical Service Specialist is a critical liaison embedded at OEM assembly and manufacturing sites such as Ford, Toyota, Volkswagen, or Hyundai facilities. They manage inventory, the day to day use of automotive coatings, troubleshoot line issues, audit paint quality, and collect viscosity/temperature data to ensure optimal color and appearance.

Key Job Responsibilities
Process & Data Management: Track daily paint consumption, monitor inventory, and audit appearance data using Wave Scan and film build tools.
Troubleshooting: Assist the customer's manufacturing and engineering teams to overcome line problems and identify root causes for defects.
Quality Control: Establish and recommend specification ranges (e.g., color tolerances, viscosity) and compile monthly plant quality reports.
Qualifications & Requirements
Experience: 1-5 years of paint knowledge/application is prefer as paint knowledge will be beneficial in a manufacturing environment.
Technical Skills: Familiarity with chemical handling, PSM (Process Safety Management), and standard lab or research principles.
Software: Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) is necessary to meet internal and external requirements

Responsibilities:

Support relationships with both manufacturing and engineering at customer sites.

Maintain key communication regarding daily projects and line issues.

Possess working knowledge of paint technologies.

Respond to questions and concerns regarding product lines and general operations.

Troubleshoot & resolve painting issues and problems by providing recommendations on issues related to product, application, inventory and general paint process.

Assist customer to overcome line problems. Gather data and material samples for analysis, testing and reporting.

Assist with daily paint consumption, invoices, inventory, and paint ordering.

Communicate data collection including (but not limited to): Viscosity and Temperature data, appearance data using Wave Scan and film build collection devices. Collect and understand how to analysis the data.

Regularly report data collection results summary internally and to the customer if required. Notify appropriate parties if data reveals results outside of expectations.

Support monthly plant quality reports for customers. Make recommendations regarding specification ranges (i.e. viscosity) and quality ranges (i.e. appearance limits, color tolerances).

Assist with customer demand forecast, on-site inventory and product orders.

Support customer projects (LWRs) and test requests. Follow up with chemist for all details. Review and understand results. If requested, report out results with customer.

Build relationships at all levels, help team deliver value. \nCompany Description

Axalta is a global leader in the coatings industry, delivering innovative, high-performance solutions that protect and beautify a wide range of products. We are committed to safety, quality, and continuous improvement, and we value the dedication and expertise of our employees.

Company Description

Axalta is a global leader in the coatings industry, delivering innovative, high-performance solutions that protect and beautify a wide range of products. We are committed to safety, quality, and continuous improvement, and we value the dedication and expertise of our employees.